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past-MIdirector's avatar
Jan 11, 2014

Camp ground tried to charge me for there heat tape

I've already posted a review on RV review but would like to heard from forum members on this. From the first of November till December 23 we stayed at one of the only Campgrounds in the county that was open in Monroe, MI. We paid by the month $500 full hook ups but had to pay the electric which park charged .14 per HWH well about the residential of .08 per KWH.
After the first month I happen to notice that the parks heat tape to their faucet to each site was on the sites meters when the heat tape on our site tripped the GFI. There so called electrician told me when I started to question him. I question management about the heat tape and was told that's the way it was done and I'm the first to ever complained about it being on their electric bill.
We left on the morning of Dec 23 and read the meter after I unhooked. The office was told and no one was there at the office or out to read the meter when we left, The DW had told the young man in the office that we pay by check only and was not allowed to charge anything to our credit card they had on file.
Fast forward to Jan 2 we receive a bill by email with a reading higher than what I wrote down and statement they had taken amount from our charge card on file. The DW called the bank and put a stop payment since the meter reads were wrong and that they used our credit card without permission. Yesterday got an email asking what my problem was over the few cents per day for their heat tape on my bill. An email yesterday was that they would take .10 per day for their heat tape which can out to $5. I will be sending a complain to Good Sam since this is a Good Sam park and a complain to the MI AG on the recommendations from the MI Utility Commission.
There winter rates are $35 per day includes electric, $200 a week includes electric, and $500 a month and you pay them .14 per KWH for electric. Other than a laundry room, wifi that we didn't use because it showed a security warning on our computer, low voltage, and $40 deposit for there internet TV box there was no other amenities.
  • Out of all this, the only thing I can see you have a legit complaint about is the faulty meter reading.

    First, use your water tank when it's cold, not a heated hose. That way there's no electric use. But complaining about paying for it when it uses very little electric is uber-cheapness. Whether you give them "permission" to use your card is questionable. It's likely an innkeeper's right to do that since they probably require a card to even let you stay there.

    And last, are you really going to continue being upset over 10 cents a day?? I wouldn't care for the low voltage, but that wifi warning doesn't scare me in the least. They all do that.
    past-MIdirector wrote:
    The .10 a day ... This adds up to a lot of money with 15 to 20 people each month paying the park because they were to cheap to put in frost proof faucets!
    Pay it and get on with your life.
  • The .10 a day is what they are offering which is way low for a 500 watt heat tape but it's about the fact they are charging people for there heat tape that's on there faucet and people don't know this is wrong. Heat tape will add $10 to $15 a month to the average electric bill per month in MI during the winter. I have installed my share while living there but most that I used was 900 watts. This adds up to a lot of money with 15 to 20 people each month paying the park because they were to cheap to put in frost proof faucets!
  • Jack_Diane_Freedom wrote:
    Bent out of shape and getting all upset about $0.10 per day is really not worth the aggravation.


    x2
  • since they are the only ones open, there is a reason… winter and cold require them to keep the water pipes from freezing… I suspect the .10 a day is a reasonable charge that you apparently don’t agree with, or the way its handled….
    There is little chance they will eat the extra cost during the slowest time of the year just to stay open…

    It seems the options are for them to close the gate as the others have…
    Do what they are doing…
    Or charge a add on flat rate monthly/ weekly charge…

    I suspect there will be some people unhappy with any approach they take…

    It seems when you complained you were given a $5 credit that sounds reasonable to me…

    It sounds you want to teach them a thing or two… you already posted your review that I am certain is negative and are threatening to report them to GS… go ahead and report them to GS and forget about it…

    Without knowing both sides to the story, and I don’t, it sounds like some sour grapes on your part to…
  • Bent out of shape and getting all upset about $0.10 per day is really not worth the aggravation.
  • You always defend Good Sam and Camping World for all of their mistakes. Why do you have your knickers in a knot over a $5.00 charge by a small business entrepreneur who provided you a service which was good enough for you to enjoy for 53 days???
  • If the tape was on their side before the faucet then they should pay if it was on your side you should pay.

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