Forum Discussion
soren
Dec 17, 2015Explorer
majorgator wrote:
After only a few short months, the radio quit working correctly. That's not worth a 30 mile trip to CW to them. But when the power inverter failed, well, that was worth the trip for a warranty repair.
Its been close to a month since their unit was taken to CW for this work. They determined that the inverter was indeed bad, so they "filed paperwork". As of the last I heard, CW received approval from the manufacturer for the warranty repair and was waiting on parts. .
This is pathetic. I had a converter fail, about 1700 miles from home. It was under warranty. I stopped at dealer, with the inverter in hand, and they confirmed that the fuses were good, and it had no output. Five minutes later I walked out the door with a new one. It took another five to reinstall it.
Taking months to replace a bad converter is the equal to taking a new car back to the dealer with a defective battery, only to be told that it will take a month or two to get you back on the road. If the converter is easily accessible, they literally take less than ten minutes to test, diagnose, and replace.
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