Forum Discussion
lanerd
Apr 25, 2015Explorer II
obgraham wrote:
So what you all are saying, is CW varies -- just like every other chain enterprise.
Recently similar chain experiences: WalMart, Best Western, Applebees, Chilis, Safeway, SubWay, Delta/United/Alaska/American/AirCanada/Lufthansa. Etc ad infinitum!
Exactly. There is just no way that ANY large retailer can promise absolute perfect customer service. I can go into any of the above mentioned stores and find one or more employees that have some sort of negative attitude.
Camping World customer service is dependent upon the individual store's Manager to train, supervise, and insure that all his/her's employees provide good customer service. It is the manager's of these stores, that do not provide good customer service, that need to be replaced. I suspect that writing to the CW CEO "may" help if enough negative reports are received on a particular manager.
I can truthfully say that in the many, many times I have visited a CW store, I have never received poor customer service nor have I encountered an employee that did not provide me with prompt and courteous attention. If ever I do, I will immediately ask to see the manager and report that person. If the manager does not act upon my complaint, I will write to the CEO.
Just my thoughts on the subject..
Ron
About RV Tips & Tricks
Looking for advice before your next adventure? Look no further.25,101 PostsLatest Activity: Jan 14, 2025