Chase Mastercard a rip off
Don't EVER get a Chase Bank Master Card they WILL NOT stand by you when you have an issue with a merchant. We live in New Jersey and traveled to Florida with our RV. While in Fla our transmission ga...
Forum Discussion
Just so you know Ruffian, the credit card companies do not pay for the losses in these types of cases. They do what is called a charge back, meaning they take the money back from the merchant and give it back to you. They only do this if after their investigation they determine you are right. So if you got your money back from the merchant through other channels, then you got your money back.
And here is something else that comes out of a Federal Law called the Fair Credit Billing Act. This info is from the FTC webpage:
"Disputes about the quality of goods and services are not "billing errors," so the dispute procedure doesn’t apply. However, if you have a problem with goods or services you paid for with a credit or charge card, you can take the same legal actions against the card issuer as you can take under state law against the seller.
To take advantage of this protection, you must have made the purchase (it must be for more than $50) in your home state or within 100 miles of your current billing address, and make a good faith effort to resolve the dispute with the seller first.
The dollar and distance limitations don't apply if the seller also is the card issuer — or if a special business relationship exists between the seller and the card issuer."
And here is something else that comes out of a Federal Law called the Fair Credit Billing Act. This info is from the FTC webpage:
"Disputes about the quality of goods and services are not "billing errors," so the dispute procedure doesn’t apply. However, if you have a problem with goods or services you paid for with a credit or charge card, you can take the same legal actions against the card issuer as you can take under state law against the seller.
To take advantage of this protection, you must have made the purchase (it must be for more than $50) in your home state or within 100 miles of your current billing address, and make a good faith effort to resolve the dispute with the seller first.
The dollar and distance limitations don't apply if the seller also is the card issuer — or if a special business relationship exists between the seller and the card issuer."
