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starcraft69's avatar
starcraft69
Explorer
Apr 19, 2017

Classic Accessories RV Covers

I would like to give Props to the customer service and warranty department. I have a classic accessories PermaPRO Deluxe 5th Wheel Cover. The the stitching was failing down one of the zippers. I called CS and asked what i need and if it is under warranty. To my delight they have limited lifetime on all craftsmanship. All i needed to do was take a pic of the failure and fill out online warranty claim. I was done in less then 10 min. Two days later I get an email with shipping confirmation of my new 5th wheel cover. This is a company that stands behind there product and best of all made in the USA. This is a product and company i would and will recommend.
  • My experience was the same. They replaced my cover at no cost to me after a broken zipper. I disclosed to them that my son in law broke it, I wasn't the original purchaser, and I had no idea how old it was. I was just looking to buy a zipper. within a week they shipped me a whole new cover. Great customer service and now, 2 years later it still looks like new!