I'll start by saying I've worked at a campground for the last 4 years as a part-time job on the side. What baffles me is the amount of campers that react negatively when you cannot help them fix something with their camper. Obviously myself and others will try to help in any way we can, but when it comes to major electrical, a/c, refridgerator, self levelers, and catostrophic plumbing, why do so many campers feel compelled to beleive that since they are paying to camp there we should know how and fix there issues. This occurs almost weekly that someone is irate that we are not a repair shop and would not even repair issues for free! If you are one of those people, no offense but this job doesn't come close to pay to help with these issue's. Most of us do it for the sake of enjoying outdoors and getting to meet other people. We love to help were we can; but if you blow up your plumbing or overflow your blacktank in your camper; I am not the one to ask to fix/clean it up for you. If you have a major electrical problem within your coach, most campground staff do not have the expertise to do this type of work, nor would do so for free. So please stop placing your frustration on staff when we cannot help. Sorry, had another one last eve, just my rant.

Whan can I say? They're cheap.Wonder how far this will get before people start blasting the OP.

2oldman wrote:Whan can I say? They're cheap.and ignorant

So, let me get this straight. You mean that you are not willing to help me fix something like this for free?...:)

We have always repaired on our own or had a mobile repair come in. We have never asked staff. In a few parks the "repairman" also lived there but it was a separate business.Sometimes parks obtain a distinct "personality". For example, some parks are known as "party parks", etc. Maybe your park has somehow built the expectation that staff will do repairs. It will take a dedicated effort by management to change this "personality," even if they want to. If management does not wish to change, then you will need to reconsider your continued employment there.Hope everything works out for you.

Some people think the entire world revolves around them and their problems. Some are probably just frustrated because it is their primary residence and fixing them can be difficult and require them to find other lodging. Some are just cheap as noted.

Common for campers to feel a campground is a repair center?

39 Replies

the_bear_II
Explorer
Apr 25, 2014
I'm glad some staff are willing to help especially when it's sort of an emergency.

Recently my wife was in the RV at an RV resort while I was back at work for the week. A windburst came through and ripped the awning fabric (it was time to replace it) the fabric fell in front of the door, blocking my wife in the RV. My DW called the office and one of the workers came out to the site and helped her get out of the RV and then tear down the rest of the awning fabric.
diazr2
Explorer
Apr 25, 2014
Shoot all I ask for is that the parks electrical station works correctly. After that everything else is on me. Seems you guys have your hands full with just that. No need to burden you with anything else for goodness sake.
korbe
Explorer
Apr 25, 2014
I would say, "we have a bulletin board full of business cards from RV repair shops. It's right over there."
BurbMan
Explorer III
Apr 25, 2014
Rd rector, you should find a mobile RV tech in your area and strike up a deal with him. Next time you get a camper that needs help, you can smile and say "I will get somebody over here right away with an estimate to help you with that."

Then get a finder's fee or 10% of the bill or something from the RV tech as a referral fee. Keep the customers happy and make a few $ on the side!

Let's face it most folks don't know a lot about their rigs. If they have a problem threatening to derail their vacation, where's the logical place to start looking for help? At the CG office! They don't want you personally to do the repairs as much as they want somebody to help them fix their problem. Of course they get frustrated when you say, "Sorry I can't help you."

Why not have somebody on speed dial that CAN help them?
fla-gypsy
Explorer
Apr 25, 2014
Some people think the entire world revolves around them and their problems. Some are probably just frustrated because it is their primary residence and fixing them can be difficult and require them to find other lodging. Some are just cheap as noted.
Dog_Folks
Explorer II
Apr 25, 2014
We have always repaired on our own or had a mobile repair come in. We have never asked staff.

In a few parks the "repairman" also lived there but it was a separate business.

Sometimes parks obtain a distinct "personality". For example, some parks are known as "party parks", etc.

Maybe your park has somehow built the expectation that staff will do repairs. It will take a dedicated effort by management to change this "personality," even if they want to.

If management does not wish to change, then you will need to reconsider your continued employment there.

Hope everything works out for you.
downtheroad
Explorer
Apr 25, 2014
So, let me get this straight. You mean that you are not willing to help me fix something like this for free?...:)
D___M
Explorer
Apr 25, 2014
2oldman wrote:
Whan can I say? They're cheap.

and ignorant
2oldman
Explorer II
Apr 25, 2014
Whan can I say? They're cheap.

Wonder how far this will get before people start blasting the OP.

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Common for campers to feel a campground is a repair center?

39 Replies

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