Last month I had to make an emergency trip from Fl. to Nc. I had to replace the tires on my truck . It was a 3 day trip......I could not keep my truck tracking straight. Plus every day I had to put 3 + lbs of air in the rear tires. I finally had to stop and replace the rear tires with Michlins. I had them for 3 days and less than 700 miles. After I replaced the Coopers I lost no more air and I no longer had to wrestle the steering wheel to keep the truck in my lane. When I got back home I returned the two bad tires to the dealer and they sent them back to the distributor. After a couple of weeks they determined that they were out of round and would refund my money. I paid $388.00 for the two tires and yesterday the dealer called me and said my refund was ready to be picked up. When I opened the sealed envelope and saw the receipt I saw that they were only refunding me $288.00 so it cost me $100.00 to buy those tires. My advice is do not buy Cooper Tires. I had contacted Cooper prior to replacing the tires and they told me to return the tires. So much for standing behind their product.

But...but, they're made in America, how can they be defective, or have poor customer service..:s....:B

but now they are an Indian Company so they don't have to be as good.

We're the Cooper tires only 3 days old? I am not sure from your post. If the rear tires were only 3 days old were they the only ones you replaced originally or had you replaced all four tires? If they were that bad out of round how did they ever balance the tires? There is a lot that I am not understanding about your tires. I would think that when Cooper said return the tires they meant for you to get 2other Cooper tires put on, this is what they should have done for free.Ron

Tire warranties are almost always for replacement with same brand and model. Any cash refund has to be considered above and beyond.Still, I know where Cooper quality tends to run, having bought four sets as replacement for OEM, where they used to be parallel or a step up. They are not, however, a replacement for premium grade tires from Michelin, Bridgestone, or Goodyear/Dunlop or Pirelli. At least one set was not as round as it should have been, and another started separating treads at about 6 years, 80,000 miles. But the OEM Goodyears the Coopers replaced were worn out at 30,000, so it is all relative.

Ron8877 wrote:We're the Cooper tires only 3 days old? I am not sure from your post. If the rear tires were only 3 days old were they the only ones you replaced originally or had you replaced all four tires? If they were that bad out of round how did they ever balance the tires? There is a lot that I am not understanding about your tires. I would think that when Cooper said return the tires they meant for you to get 2other Cooper tires put on, this is what they should have done for free.RonI had the tires installed one day and left the next day on our trip.......kinda hard to get two tires replaced when driving down the road on an emergency trip....The first conversation with the customer service rep. when I told here which tires and what size they were she stated that they had pin holes in them which would not show leaks using the standard water test unless they were mounted on the vehicle and under weight. The email that she sent stated to return the tires to the selling dealer. There was no Cooper dealer near where we were....

Cooper HT tires | Good Sam Community

14 Replies

Jarlaxle
Explorer II
Jun 16, 2013
JaxDad wrote:
I'm with him ( ^ ), we've been running Discoverer H/T's on our fleet for years, never had a single problem.

I went through three sets of Coopers (Cobra GT, 235/70R15) on my Caddy without a problem...I just wish they still made them in the higher speed ratings. :( Current tires are Goodyears...but that's because I found a set of the V-rated CHP Eagles. :)
JJBIRISH
Explorer
Jun 16, 2013
Never had a single problem with Cooper tires, just bought a set this winter for the car, balancing was almost unneeded they run smooth, quiet and are preforming well, and I am happy with them…
belfert
Explorer
Jun 15, 2013
3 dog nights wrote:
but now they are an Indian Company so they don't have to be as good.

Give it a break. The acquisition of Cooper Tires by an Indian company was only announced in the last day or two. The transaction hasn't even closed yet. Coooper Tires is still an independent company right now.

The tires in question were manufactured before the announcement.
The_Texan
Explorer
Jun 15, 2013
Cooper was bought by a company from India this year.
_DJ_1
Explorer II
Jun 15, 2013
chiefneon wrote:
Howdy!

I purchased a set of Cooper tires for my MDT a year ago. From the getgo could not balance the tires. Tried three times even purchased Centramatic balancers and still could not get them to balance. After six months of fighting this problem the dealer replaced them with TOYO's and my truck ran great. They gave me 100 % credit for the Cooper tires. Also the Cooper tires were out of round. I will never buy Cooper tires again.

"Happy Trails"
Chiefneon

I haven't even considered any tire BUT Toyo for many years now. MT's on the truck, Tourevo's on the car. Made in the USA!!! :C
JaxDad
Explorer III
Jun 15, 2013
I'm with him ( ^ ), we've been running Discoverer H/T's on our fleet for years, never had a single problem.
I_am_still_wayn
Explorer
Jun 15, 2013
Bob Vaughn wrote:
I had them for 3 days and less than 700 miles...When I got back home I returned the two bad tires to the dealer and they sent them back to the distributor. After a couple of weeks they determined that they were out of round and would refund my money. I paid $388.00 for the two tires and yesterday the dealer called me and said my refund was ready to be picked up. When I opened the sealed envelope and saw the receipt I saw that they were only refunding me $288.00

1. The distributor stated they would refund your money.
2. They refunded all but $100 of your money.
3. Have you questioned why you did not receive a complete refund?
4. Perhaps a mistake was made; you should handle this further before you just give up on $100!
cpaulsen
Explorer
Jun 15, 2013
Wow...wonder what has happened to Cooper tires? Have used these constantly on our state vehicles for years with no problems whatsoever.
chiefneon
Explorer
Jun 14, 2013
Howdy!

I purchased a set of Cooper tires for my MDT a year ago. From the getgo could not balance the tires. Tried three times even purchased Centramatic balancers and still could not get them to balance. After six months of fighting this problem the dealer replaced them with TOYO's and my truck ran great. They gave me 100 % credit for the Cooper tires. Also the Cooper tires were out of round. I will never buy Cooper tires again.

"Happy Trails"
Chiefneon
Bob_Vaughn
Explorer
Jun 14, 2013
Ron8877 wrote:
We're the Cooper tires only 3 days old? I am not sure from your post. If the rear tires were only 3 days old were they the only ones you replaced originally or had you replaced all four tires? If they were that bad out of round how did they ever balance the tires? There is a lot that I am not understanding about your tires. I would think that when Cooper said return the tires they meant for you to get 2other Cooper tires put on, this is what they should have done for free.
Ron

I had the tires installed one day and left the next day on our trip.......kinda hard to get two tires replaced when driving down the road on an emergency trip....The first conversation with the customer service rep. when I told here which tires and what size they were she stated that they had pin holes in them which would not show leaks using the standard water test unless they were mounted on the vehicle and under weight. The email that she sent stated to return the tires to the selling dealer. There was no Cooper dealer near where we were....

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Cooper HT tires

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