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pitch's avatar
pitch
Explorer II
Oct 09, 2014

Did I just get lucky?

I am constantly reading threads by people complaining that their camper had numerous problems at the PDI, and then other posters saying that it is to be expected and that these thing are******off the line.
Did I just get lucky or what? Admittedly mine is a hybrid tt so it is not as complicated as other rigs. We had 0 problems and 0 defects upon delivery. I have towed about 8000 miles and have about 60 nites on it and no problems yet.
Some things I am not crazy about, but everything functions as designed and the only thing that broke was a tire that had a staple in it.
What was your experience?
  • Our last 3 were new. Starcraft 11 years, only a ziper, Rockwood 9 years and only the fridge recall that was fix by an independent repairman. This Rockwood 3 years old about 20,000 miles and we travel in it about 4 months a year. The alarm started chirping and the dealer mailed us a new one. I had a nailed in a tire years ago and plugged it. This trailer got a staple in a tire and I had it patched. Many people have trouble free RVs.
  • On second thought, there was one "problem", Mine was involved in the Dometic awning recall. Slipped my mind because I experienced no failure and the repair was performed here in my driveway.
  • Some of our units break right away so that warranty can fix them up.

    The rest of them wait until they are out of warranty to break. It is a pre-programmed feature based on a very complicated algorithmic formula that only the manufacturers know.

    Wait til your warranty is up and you can be like the rest of us!!

    :B:B:B
  • pitch wrote:
    .... but everything functions as designed and the only thing that broke was a tire that had a staple in it.
    What was your experience?

    Well, there you go. Poor quality and terrible dealer is the reason you got a staple in your tire>>>:)

    Seriously. You are lucky. It's unusual that you got a rig that needed absolutely zero dealer attention after delivery.
  • You need to think about how many campers are sold per year and then think about how many complaints you see here. The majority of the people who complain are furious about something and come here to voice their complaints and most of the people who are happy are out camping and having a great time and you never hear from them.

    On my current rig (Jayco 28BHS)I have had to use my warranty for two things a slide adjustment and a nut that loosened up on my black tank. To be quite honest I don't think any of those things are all that major for it being 1.5 years old and my dealer took perfect care of me with no questions asked. Either of those things above could have been from the repeated abuse of me dragging it state to state and bouncing down the road so I'm not upset at all since it 1.5 years old and both of these just had to be dealt with this year. When I picked it up from the dealer new there wasn't a thing wrong with it.

    On my previous rig (Jayco 19BH) I never had to take my camper back for a single thing in the 3 years I owned it.

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