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Hiking_Hunter's avatar
Jun 19, 2016

DirecTV (ATT) changing their policy?

I received by email from DirecTV with an updated Customer Agreement that appears to be a change in their policy regarding receivers in RVs. Looks like AT&T is having an influence on them. The following is copied from the Agreement... Read section (g) first, then refer to section (f) above it.

(f) Phone Connections. For optimal performance of your Receiving Equipment, including ordering with your remote control or receiving certain Services, your equipment must be directly connected to the same land-based telephone line or internet connection. If you add Service on additional TVs, you may purchase a separate subscription for each additional TV, or, if all your equipment is continuously connected to the same land-based telephone line, we can charge you only the fee amount described in Section 2. You agree to provide true and accurate information about the location of your equipment. If it is determined that the equipment is not at the service address identified on your account, we may disconnect the equipment or charge you the full programming subscription price for the equipment.

(g) Mobile Units. We provide Service to Receiving Equipment installed in mobile units such as campers, boats and other recreational vehicles. However, this Receiving Equipment is not eligible
for the additional TV authorization discount described in Section 1(f).


Section 2, referred to above, describes their programming charges.

I think this is poorly written; they are mixing "For optimal performance..." along with "may" instead of "must", but I think their intent is clear. Additional receivers added without a connection to the same internet or phone line as the others in a house will be charged for separately (full programming charge). I'm suspicious that they worded it like they did to make it sound like a "benefit" - a "discount" for units connected to the same internet or phone line.

Am I paranoid, or did the camel just stick his nose in the tent?

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