Dometic Awning Recall

I had one of the recalled awnings. Called Dometic last Friday. The service guy called Thursday evening, set up an appointment for early this afternoon. He called about 8 this morning said someone cancelled out on him and could he come over. Twenty minutes later he was in my driveway, forty minutes after that I signed off on the work and he was gone. Not happy that I had a recall on a brand new unit, but Dometic and Dave's Rv Service came through in prompt and capable manner.
I have to give credit where it is due!