Expired Warranties
Why do so many people expect manufacturers to "do the right thing" and give them special treatment by giving them something for free after their product's warranty has expired? I frequent many differ...
Forum Discussion
Mich F wrote:
I believe in some cases where there is an inherent problem with the RV that doesn't show up until after the warranty has expired, the builder should "do the right thing" and cover it.
As an example, within a few months of buying a 2014 Itasca, I noticed that the floor along the centerline of the MH was sagging, and getting progressively worse. I brought it back to the dealer who agreed there was a problem. I got in touch with Itasca who acknowledged that they were aware of the problem, and in the end authorized and paid for a "fix" that I had done by an independent welding shop, after trying to work through the dealer proved a total waste of time.
Something like that, which was an engineering design/manufacturing error, in my opinion, should be covered even if it doesn't show up until after the warranty has expired.
I guess I was lucky mine showed up while still under warranty and I didn't have to hope that Itasca would cover it, if it had been out of warranty.
I mentioned this problem to others who later bought the same or similar models, but I don't know if any of them ever bothered to check if Itasca/Winnebago had changed the way they were putting these things together.
So then when does it end? If a design shows up 10 years later, would you still expect it to be covered?
