Expired Warranties
Why do so many people expect manufacturers to "do the right thing" and give them special treatment by giving them something for free after their product's warranty has expired? I frequent many differ...
Forum Discussion
I don't think its unreasonable to reach out to the manufacturer if your warranty period is only weeks or a few months expired. If I bought my camper in January and my warranty expired the following January, but I didn't get a chance to go camping until March and found that XYZ was broken, I might be a little upset if the manufacturer doesn't even consider covering or splitting cost with me.
Now, more than 2 or 3 months and I wouldn't expect much. A great company would be willing to work with a customer and help them out even after the warranty expired. If you had a great experience with your manufacturer, you would probably buy your next RV from them, wouldn't you? Then again, if you had a bad experience, you might avoid that manufacturer for the rest of your days.
When I think of all the money spent on advertising by car and RV companies, I have to wonder why more don't try to help customers and keep them loyal. You are directly advertising to a person who is already vested in your product and you are giving them a sense of ease.
Just my thoughts.
Now, more than 2 or 3 months and I wouldn't expect much. A great company would be willing to work with a customer and help them out even after the warranty expired. If you had a great experience with your manufacturer, you would probably buy your next RV from them, wouldn't you? Then again, if you had a bad experience, you might avoid that manufacturer for the rest of your days.
When I think of all the money spent on advertising by car and RV companies, I have to wonder why more don't try to help customers and keep them loyal. You are directly advertising to a person who is already vested in your product and you are giving them a sense of ease.
Just my thoughts.
