We are thinking about getting a new TT and recently visited General RV Center inJacksonville,FL. We found a floor plan we liked and talked to a salesman who offeredwhat I considered a Fair deal. My question is has anyone here had any dealing with this Dealer. I think they are a small chain of family owned dealerships. Please anyone with any dealings with thisdealership,good or bad I would appreciate hearing your feed back ???Thanks,

I have bought 2 Class As from them The first was in Wixom. MI and the second in Wayland, MI. after we had moved across the state of Mich. Both times the sales & service was great. I had a minor problem and they said to bring it back. They fixed it while I waited, no charge. These were both 3 year old coaches when I bought so there was no warranty.

Thanks bsinmich,Our salesman said he worked for them in their Mich store and transfered to theJax store.

They are also in Utah so not so small

I've dealt with General RV since they were a one store operation over on 8 Mile Road. Now they have about 10 stores around the country. In fact next year they are opening a $34,000,000.00 facility across the highway from their main office in Wixom, Michigan.Like any dealer negotiate the price- their service I've found is very satisfactory.Happy trails,

Like BIll. I started with them when I had a PUP (Which I bought direct from the prior owner) and needed stuff, Back then it was a little store (General Trailer) in, as I recall Ferndale, MI. (north side of 8Mile Rd).Bought my Class A from them like 30 years later. Still go to them for some stuff.Service.. Well.. I have a few complaints, but they are minor. Mostly they have to do with Dometic 'Fridge and the drip tube. Read the owner's manual if you get a rig with Dometic fridge. Not a bit thing but .. IF your RV comes with a Norcold, this problem can not exist.

General RV Center | Good Sam Community

20 Replies

Birdhunter
Explorer
Dec 04, 2013
P220sigman,
I just noticed your handle, I love it. Sig is my gun of choice.

Thank You Very Much to all who shared their experiences with us. When we purchased
our first TT we had no idea if we were going to enjoy RV lifestyle. To our great surprise we have Loved it. It is going to be great to have a brand new TT to start our
new status as RETIRED,:~))
fla-gypsy
Explorer
Dec 04, 2013
Birdhunter wrote:
RobertRyan wrote:
Travelnutz you are a very odd individual what has the ravings above got to do with the thread? Also you got it wrong, as well as trying to compare apples to oranges., which is irrelevant in this case.

R Ryan, I agree with you!

Bsinmich,no the guy we talked to was Joe something.

Fla-gypsy,thanks for the info. We were staying at Flamingo RV-P,so General was the last dealer we visited

Birdhunter you were about 1 mile from my house as the crow flies
Stephen_W
Explorer
Dec 03, 2013
My neighbor has bought 4 new motorhomes from them in past 15 months, starting with a class C ending up with a 40' diesel pusher. He has been very happy with their service and support as well as the deals they made on the trade-ins. Their service has been fast, done on time and no hassles. That part really impressed me as an interested observer. I have not heard him say a single negative thing about the experience he has had with General, and believe me, he knows his stuff when dealing with big ticket items.
2012Coleman
Explorer II
Dec 03, 2013
We shopped at this General RV dealership. They didn't have a maintenance facility, so I asked what they did with service issues. They said they took them to CW in St. Augustine. I'm not knocking this, but is good info to know before purchase - and things may have changed. Since you are in Georgia, ask them where you would have to go for service.
p220sigman
Explorer
Dec 03, 2013
Bird,
We purchased our Pup there 2 1/2 years ago and they were great. Since it is about a 3 hour drive home, we had reservations at Flamingo for the night after we were picking up the Pup, but there was a problem they needed to fix and the person that does the work for them was out of town so they would not be able to get to it that day. They pulled a TT out to the park for us to stay in that night, paid for our dinner, and then delivered the Pup to us the next week after the work was done. We did out second walk through with the delivery driver who spent about 2 hours with us making sure we knew how to set-up and operate everything.

It was a very positive experience from the looking part all the way through the purchase. Never any pressure and what I felt was a fair deal without having to spend hours haggling. We recently stopped in to look again and again felt no pressure and received all the help we needed. I definitely recommend them for the sales part. We did not use them for service (haven't needed any) so I can't comment on that side of it.
Birdhunter
Explorer
Dec 02, 2013
RobertRyan wrote:
Travelnutz you are a very odd individual what has the ravings above got to do with the thread? Also you got it wrong, as well as trying to compare apples to oranges., which is irrelevant in this case.

R Ryan, I agree with you!

Bsinmich,no the guy we talked to was Joe something.

Fla-gypsy,thanks for the info. We were staying at Flamingo RV-P,so General was the last dealer we visited
fla-gypsy
Explorer
Dec 02, 2013
Birdhunter wrote:
Travelnutz,
Did you notice where I live ??

Thanks everyone for taking the time to respond. Nice to know we picked a good
RV dealership,by pure accident :~))

Looks like there is a new Travel Trailer in our future !

You probably already know this but there are several large dealers in the Jax area including General. Don't sell yourself short. Besides General there is Camping World and Dick Gore in N. Jax, Rivers in W. Jax, Camping World and Ocean Grove in St Augustine, and a smaller outfit that gets good marks in Green Cove Spgs. named Rick Bakers RV. We enjoy a great selection down here in Jax.
RobertRyan
Explorer
Dec 02, 2013
Travelnutz you are a very odd individual what has the ravings above got to do with the thread? Also you got it wrong, as well as trying to compare apples to oranges., which is irrelevant in this case.
bsinmich
Explorer
Dec 02, 2013
Birdhunter wrote:
Thanks bsinmich,
Our salesman said he worked for them in their Mich store and transfered to the
Jax store.

Would his name be Ron Petzel?
mike54
Explorer
Dec 02, 2013
in November 2013 we bought a used 2007 Montana from the Huntley Illinois General RV dealer. We were treated very well they did everything they could to make buying from them a great experience. I would defiantly be getting it serviced there and would buy from them in future if we need a newer fifth wheel.