Forum Discussion
joe_b_
Apr 18, 2014Explorer II
I have had GS for several years, and I remember using it three times. Once for a lock out with our toad, once here in Florida, for a tire blow out and then when I got stuck on a soft road shoulder in British Columbia. We were very satisfied with each service call.
The key appears to be knowing what your contact calls for, on your part as well as GS's part. In general most problems occur when the contract isn't followed. Whoever makes the call, will normally be the one that pays for the tow or service. There are a few exceptions to this, but know what these are before you call anyone but your road service company that wrote your contract. Don't assume anything about your coverage. Call GS and discuss any questions you might have, before you need help.
A year or so back, one of the forum members was very upset that their RV had burned, totaled, in a parking lot. She felt very strongly that GS should tow their burned to the ground RV and shuld pay for their motel and meals. She mentioned the GS plan they had and it was the same that I had. So I got out my policy and it clearly stated that motels and meals were only for a vehicle accident involving another vehicle. The tow was to the nearest repair facility. Their RV wasn't going to be repaired by anyone as it was toast and headed to a junk yard to be crushed and melted into something new.
I think they finally figured out that their RV policy was what they needed to file a claim against, not their road service plan.
I will be renewing my GS Road plan in the next few weeks, for another year.
The key appears to be knowing what your contact calls for, on your part as well as GS's part. In general most problems occur when the contract isn't followed. Whoever makes the call, will normally be the one that pays for the tow or service. There are a few exceptions to this, but know what these are before you call anyone but your road service company that wrote your contract. Don't assume anything about your coverage. Call GS and discuss any questions you might have, before you need help.
A year or so back, one of the forum members was very upset that their RV had burned, totaled, in a parking lot. She felt very strongly that GS should tow their burned to the ground RV and shuld pay for their motel and meals. She mentioned the GS plan they had and it was the same that I had. So I got out my policy and it clearly stated that motels and meals were only for a vehicle accident involving another vehicle. The tow was to the nearest repair facility. Their RV wasn't going to be repaired by anyone as it was toast and headed to a junk yard to be crushed and melted into something new.
I think they finally figured out that their RV policy was what they needed to file a claim against, not their road service plan.
I will be renewing my GS Road plan in the next few weeks, for another year.
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