Good Sam towing or Coach Net?

JJBIRISH wrote:

pnichols wrote:

JJBIRISH wrote:
Yes these guys are happy… I get that first hand… when GS went above and beyond for me I too was e-static… and when CN left me to fend for myself I was livid until they pointed out they had no obligation to pull me out of my muddy camp site because I was not experiencing a mechanical breakdown which would have been a covered event… but I soon realized they were right, and I wrongly assumed they would pull me out, it was then I realized the service I had switched from not only would have pulled me out but would have been required to…

John, you mentioned above about a GS contracted ERS driver pulling you out of a muddy camp site.

For what it's worth, here's an actual quote from the Benefits Guide for my Coach-Net Premier Coach plan ... note that, at least for this particular Coach-Net ERS plan, the contract states that they will do only "officially per contract" what GS did for you if you are stuck in the mud IN ADDITION TO a mechanical problem in your rig:

"Free the Stuck Vehicle/Winching - Simple winch out or extraction services required in order to tow the disabled vehicle are covered. For each time winching or extraction services are require in order to tow the disabled vehicle, you will be intitled to the maximum of the following winching or extraction services or labor: i) Two hours of one winching truck and one driver; ii) One hour of two winching trucks (each with one driver only). All remaining cost for labor parts and any additional winching shall be the responsibility of the member."

The reason that it's difficult for non Coach-Net customers to read Coach-Net Benefit Guides on the Internet is that they're intended to be accessed from the Coach-net website by logged-in members ... that's why I was able to finally read my actual plan's contract details.

But don’t you think you should be able to do the same thing when researching which service is the one you want… and not rely only on the promotional fluff and stuff…


The link I posted earlier was of course from an Internet source outside of Coach-Net and was not the Benefits Guide for the particular plan that I recently switched to from AAA.

Since we go off paved roads, as is required in some of our RV adventures, I would indeed prefer an RV ERS insurance contract that was worded to also provide rescue service in a variety of situations regardless of the mechanical condition of my RV at the time ... even if it cost more than today's top plans.

I probably missed it from earlier discussions in this thread, but I'm curious ... what is the actual "winching out" wording from your Good Sam ERS contract?

Here is the wording from the GS contract under the platinum plan… I believe the wording is the same for the other plans as well…

For each disablement event under this agreement, Member,
Associate or Extended Family Member is entitled to a maximum
of two hours of either Towing Preparation Services or Recovery
Services. Towing Preparation Services include any of the following services: winch-out, extrication services and preparation for towing. Recovery Services include winch-out or extrication services to allow the vehicle to proceed safely under its own power.
However, if disablement is caused solely by an accumulation of
snow by any means, the Member, Associate or Extended Family
Member, will not be entitled to any Towing Preparation Services
or Recovery Services in regard to such disablement.

Good catches, JJBirish.

Bumpyroad wrote:
dang, AAA pulled me out of a drift of snow in my driveway. guess GS wouldn't do that?
bumpy

According to one previous poster, AAA Calif. wouldn't even do that!

Excellent advise not to believe these ERS services from what little they disclose before selling you a contract you have not read nor understand your rights.

dang, AAA pulled me out of a drift of snow in my driveway. guess GS wouldn't do that?
bumpy

pnichols wrote:

JJBIRISH wrote:
Yes these guys are happy… I get that first hand… when GS went above and beyond for me I too was e-static… and when CN left me to fend for myself I was livid until they pointed out they had no obligation to pull me out of my muddy camp site because I was not experiencing a mechanical breakdown which would have been a covered event… but I soon realized they were right, and I wrongly assumed they would pull me out, it was then I realized the service I had switched from not only would have pulled me out but would have been required to…

John, you mentioned above about a GS contracted ERS driver pulling you out of a muddy camp site.

For what it's worth, here's an actual quote from the Benefits Guide for my Coach-Net Premier Coach plan ... note that, at least for this particular Coach-Net ERS plan, the contract states that they will do only "officially per contract" what GS did for you if you are stuck in the mud IN ADDITION TO a mechanical problem in your rig:

"Free the Stuck Vehicle/Winching - Simple winch out or extraction services required in order to tow the disabled vehicle are covered. For each time winching or extraction services are require in order to tow the disabled vehicle, you will be intitled to the maximum of the following winching or extraction services or labor: i) Two hours of one winching truck and one driver; ii) One hour of two winching trucks (each with one driver only). All remaining cost for labor parts and any additional winching shall be the responsibility of the member."

The reason that it's difficult for non Coach-Net customers to read Coach-Net Benefit Guides on the Internet is that they're intended to be accessed from the Coach-net website by logged-in members ... that's why I was able to finally read my actual plan's contract details.

But don’t you think you should be able to do the same thing when researching which service is the one you want… and not rely only on the promotional fluff and stuff…


The link I posted earlier was of course from an Internet source outside of Coach-Net and was not the Benefits Guide for the particular plan that I recently switched to from AAA.

Since we go off paved roads, as is required in some of our RV adventures, I would indeed prefer an RV ERS insurance contract that was worded to also provide rescue service in a variety of situations regardless of the mechanical condition of my RV at the time ... even if it cost more than today's top plans.

I probably missed it from earlier discussions in this thread, but I'm curious ... what is the actual "winching out" wording from your Good Sam ERS contract?

Here is the wording from the GS contract under the platinum plan… I believe the wording is the same for the other plans as well…

For each disablement event under this agreement, Member,
Associate or Extended Family Member is entitled to a maximum
of two hours of either Towing Preparation Services or Recovery
Services. Towing Preparation Services include any of the following services: winch-out, extrication services and preparation for towing. Recovery Services include winch-out or extrication services to allow the vehicle to proceed safely under its own power.
However, if disablement is caused solely by an accumulation of
snow by any means, the Member, Associate or Extended Family
Member, will not be entitled to any Towing Preparation Services
or Recovery Services in regard to such disablement.

F450 wrote:
Thanks to all the advice that you people gave me. Some of you people really had some tales to tell! I have been RVing for over 40 years and never had to call a tow truck. I always change my flat tires myself. I guess I was just lucky not to ever need a tow.

Wished it had been just a "tale":R.....Been towing "regularly" since 1975, and some before that....through the mountains of WV, TN, NC, SC and Va and several other states, winter, spring summer, fall...my incident was the FIRST time I EVER needed assistance in the form of a "tow", to help get my 5er out of a bad spot...so I've just needed it ONE time...not bad, and it was taken care of...I've had ONE flat tire since I've been towing, and called my ERS service, believe at that time, it was GS, someone came and put the spare on for me and I was able to help with the granddaughters and our two boxers with the wife...while someone else took care of the flat only 1 flat in all the years I've been towing. .So, not too bad either with quite a bit of towing in the last 38 years , plus from 68 to 71, that gives me a little over 40 years also, with 1 flat and the need for assistance to get my 5er out of a real predicament, think we've done well also:)

Thanks to all the advice that you people gave me. Some of you people really had some tales to tell! I have been RVing for over 40 years and never had to call a tow truck. I always change my flat tires myself. I guess I was just lucky not to ever need a tow.

pnichols wrote:
That's our rig ... and yeah we were just beginning to cross the river that was still over it's banks from a wet spring. The campground back in those hills had just opened that weekend for the season, hence the pylons guiding so as to be able to stay on the flooded road along the river.

I just posted it as an example of places where we go that I'd sure like to have an ERS policy that had no official conditions prohibiting rescue from places such as that should we have needed it. That kind of policy is never going to be available in the U.S. from any U.S. company. Maybe an underwriter from Lloyd's of London could/would offer a policy ... but not ever any U.S. organizations like GS or CN.

I guess the reasoning goes that "... Since motorhome owners have no business being in certain really desirable boondocking spots regardless of whether they are able to get there, why offer them an insurance product?...".

No, not just Motorhome owners, I guess I wasn't "EXACT" enough where my property is. It's, literally in the middle of nowhere, in a valley, surrounded by mountains on the banks of the Greenbriar River near Pence Springs WV.....It's as remote as the spot your picture is showing.....Some would call it "boondocking"...maybe "I" shouldn't have bought the property and towed a 39' 9" , 16,000# 5th wheel with a 1 ton Crew Cab/long bed/dually and parked it where I did......BUT, I know when NOT to be theres NOW, and when to "get out of Dodge, so to speak"....I've learned, and seeing as how it IS my property, have improved on where i now park my 5er and got a much more "solid" way to escape.. Hope I never have the same issue again....live and learn, and I did from that particular incident.

"IF" I'd been on "higher ground", I'd waited it out and not went out of my way to put my truck or my 5er in danger of being washed away....

That's our rig ... and yeah we were just beginning to cross the river that was still over it's banks from a wet spring. The campground back in those hills had just opened that weekend for the season, hence the pylons guiding so as to be able to stay on the flooded road along the river.

I just posted it as an example of places where we go that I'd sure like to have an ERS policy that had no official conditions prohibiting rescue from places such as that should we have needed it. That kind of policy is never going to be available in the U.S. from any U.S. company. Maybe an underwriter from Lloyd's of London could/would offer a policy ... but not ever any U.S. organizations like GS or CN.

I guess the reasoning goes that "... Since motorhome owners have no business being in certain really desirable boondocking spots regardless of whether they are able to get there, why offer them an insurance product?...".

pnichols wrote:
Now ... if only we could count on Coach-Net pulling us out of a place like this :C :

You had to be there to understand what a predicament my wife and I were in...guess I should have taken pictures, but that was the LAST thing on my mind...I had visions of my 5th wheel floating down the river, which very well could have happened.....when I was pulled out, water from a RAGING river was just lapping up against the side of my 5er's tires..., When we pulled out and I was on the graveled road, the ruts that I had dug trying to get our were under water, 1hr later, there was about a foot and a half of water setting where my 5er was stuck and it had a pretty good current to it...The water in that picture looks quite tame compared to the water that came on to my property...it also appears that they're driving a little Class C and heading INTO the water, I on the other hand was trying to get to higher ground, appears that person is leaving higher ground...I was trying to "get out of trouble"...appears he's "looking for trouble"...HUGE difference.........