Got the bad call today

Crowe wrote:
They are responsible you can not contract away liability.

Wasn't saying it was legal. I'm saying that's what they infer.

Right and they infer it loudly.

They are responsible you can not contract away liability.

Wasn't saying it was legal. I'm saying that's what they infer.

doxiemom11 wrote:
The rv garage should have a "GarageKeepers Liablity" policy that includes comprehensive and collision coverage for customer vehicles in their "Care, Custody and Control" They will normally file a claim for something like this under their own insurance as a matter of goodwill for their customer. It does not mean they are liable or did anything wrong. If they do not have a policy or decline to file under their own insurance, then you should file a claim under your insurance subject to your deductible. If your insurance company feels they are liable in some manner, they will go after the rv dealer to collect back the amount paid for your claim, including your deductible. When the funds are received, you would be reimbursed your deductible also.

Mostly correct - *except* your insurance won't bother to "go after the RV dealer".

Chump change as far as the (your) insurance company.

Had that happen to a new car in for warranty work - parked on the dealer's fenced (and locked) lot overnight. Ripped out (destroyed) the dash to get the factory stereo, etc.

Even after polite - then hostile "badgering" - it got down to "pound sand" - not the dealer's problem! (IMO - it was an "inside" theft).

Insurance covered the loss - but pro-rated the stereo value.
Asked about the "going after the dealer" part, as far as my insurance was concerned - not worth the effort.

Lesson learned: if you can help it, unless it's parked *inside* - don't leave it overnight..;)

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Crowe wrote:
"Not responsible for lost or stolen articles" generally means by THEIR staff. If they got broken into, their insurance should take over.

They are responsible you can not contract away liability. Look up Bailment. You entered in to a bailment contract with the dealer.

That is true you never know about a deal until it is time. good advice.


ALSO--turbo, I would like to get my hands on them also :)

In my view, this is one of those situations where you need to do whatever is necessary to protect yourself. If it were me, I would tell the dealer how much I appreciate his offer and let him do the work.

At the same time, I would document everything to MY insurance company, including the offer from the dealer to handle everything. In the event that the dealer does not follow through to my expectations, the opportunity would still be there to turn it over to my insurance company.

The dealer may have the best of intentions, but you never really know till the deal is done.....

Our fiver was broke into via the back window at our storage facility. Fortunately the only damage was to the window which I paid for out of pocket. I only wish I could have been there and caught them! :M

Someone turned left in front of me. Clearly his fault. My insurance company took care of everything, including getting my deductible to me from the other insurance before repairs were made and costs for lodging until we got home. Had to have it towed to three different shops for repairs all payed by my insurance. They said no increase in rates and they will deal with other insurance company.
It's good when companies step up take charge and do what they were hired to do. So many won't. I've always thought take care of the customer and the bottom line will take care of it's self.
Sorry for your troubles glad it worked out.

In cases where the dealer is unwilling to pay doesn't it come down to what you're willing to fight for in the courts? If so, won't your insurance company be of help in collecting the cost for repairs.

I Agree BC, that is often the fine print.. however the fact is when you hand them the keys you hand them the responsibility as well in many states.

It's THEIR RV till they hand you back the keys.

However I see the O/P posted that the dealer, in this case, seems to agree with me and is accepting responsibility and the only damage the O/P will suffer is a slight delay in the return of his RV.

True story: Man crashes car,, Takes to body shop. (This was back in the days of baked on enamel finish) they fix it, paint it and back it out of the paint booth to pull into the dry booth.. but forget to open the door.

Dear sir: There will be an additional slight delay,, No additional cost.

Then they fixed it again, Painted it AGAIN, this time they opened the door but since the drying booth was full temp parked it on the side of the road, a road that was basically a shared driveway but was still a named road.. The other business was the Sears Warehouse where I worked at the time.

Shuttle Truck (A local Moving and Storage company had the contract) Driver backing in (BOBTAIL) to pick up the trailer to haul it to the store a few miles away backed right into the car.

Dear Sir, there will be another slight delay.. Though this time there is an additinal charge you won't be the one paying it.. The trucking company will.