Grand Design Support Disappointing
Been in our 2018 Refection 303 RLS for two weeks; like the features, and the floor plan. My advice is not to rely on the Grand Design for support; ensure that the retailer is knowledgeable and willing...
Forum Discussion
Are you on the GD Owners Facebook page or the GD Owners Forum?
Bill Martin on the FB page is extremely helpful in cutting through any roadblocks to customer service. And GD monitors the Tech Corner sub-forum on the GD Forum site.
I'll echo Rincon - yes I've had a few issues with my GD, but the factory really came through where the dealer's service dept didn't. GD's customer service take a back seat to no other manufacturer. I'd buy another GD in a heartbeat.
Bill Martin on the FB page is extremely helpful in cutting through any roadblocks to customer service. And GD monitors the Tech Corner sub-forum on the GD Forum site.
I'll echo Rincon - yes I've had a few issues with my GD, but the factory really came through where the dealer's service dept didn't. GD's customer service take a back seat to no other manufacturer. I'd buy another GD in a heartbeat.
