Just Suppose
Just suppose you were hired by a major towable RV manufacturer as the vice president of quality. The company said they are tired of customer complaints. They want to change the perception of their com...
Forum Discussion
Agree with Water bug, Quality is a large one that needs to be broken down with paretto type analysis of frequency of occurrence matched with the actual impact to the end user, then address them one by one, highest score to lowest.
My pet peeve is that the delivery inspections are very poor. I have been fortunate enough to purchase 4 new RV's from a TT to Class A DP, my expectation is that the first year will be a fiasco of visits to dealers to repair items that could have been caught with a rock solid pre delivery inspection and QA process.
My pet peeve is that the delivery inspections are very poor. I have been fortunate enough to purchase 4 new RV's from a TT to Class A DP, my expectation is that the first year will be a fiasco of visits to dealers to repair items that could have been caught with a rock solid pre delivery inspection and QA process.
