Just Suppose
Just suppose you were hired by a major towable RV manufacturer as the vice president of quality. The company said they are tired of customer complaints. They want to change the perception of their com...
Forum Discussion
If you have taken factory tours you can readily see why so many problems crop up. Some of course are much better than others. I well remember my tour of "Travel Supreme". They check and re-checked everthing. They had a roving inspector who randomly picked units to give them a tough inspection. No I never owned a Travel Supreme.
If someone got behind or had a problem on the line. The line stopped and every one working on that rig at that time helped solve the problem. They also used good materials and design to make a quality rig.
At another major manufacturer, (speed), was all that counted. I saw workers run screws through thin walls. The screws missed the framing all together. The work floor was a junk yard, as was the general working area. When we finally got to the final inspection area it was a joke. They plugged in power just long enough to see if lights or motors started. Then unplugged them for shipment to dealer. I saw wrinkles in the graphics on the outside of the trailer. Wood chips all over the inside of the trailer. I noted that there was substantial warp in the wall right at the entry door. You could see daylight through it. I asked about it and was told the dealer would fix any problems.
If someone got behind or had a problem on the line. The line stopped and every one working on that rig at that time helped solve the problem. They also used good materials and design to make a quality rig.
At another major manufacturer, (speed), was all that counted. I saw workers run screws through thin walls. The screws missed the framing all together. The work floor was a junk yard, as was the general working area. When we finally got to the final inspection area it was a joke. They plugged in power just long enough to see if lights or motors started. Then unplugged them for shipment to dealer. I saw wrinkles in the graphics on the outside of the trailer. Wood chips all over the inside of the trailer. I noted that there was substantial warp in the wall right at the entry door. You could see daylight through it. I asked about it and was told the dealer would fix any problems.
