Just Suppose
Just suppose you were hired by a major towable RV manufacturer as the vice president of quality. The company said they are tired of customer complaints. They want to change the perception of their com...
Forum Discussion
fpresto wrote:Hats off to this answer.
Before you can do anything you have to check your target market. If it is millionaires then you are good to go. If it is "average" consumers then your first step is to get your résumé out because you will be soon job hunting. As long as the American consumer makes buying choices on cost not quality you will soon bankrupt the company. Walmart proves this every day. Even on this forum there are probably more questions about how much off of MSRP can I get than which unit has the better quality.
RVers in particular seem to be a cheap bunch.
