After posting this last night, I thought the replies would be that we did not pack the bearings. My husband and I are overkill on the maintance we provide on our trailer, check list and follow it every time we camp. He was a mechanic and packing the bearings was done. In fact, when we finally were able to have it looked over, all of them were packed already. The other point I did not mention was we upgraded the axel size from Lippert 3300 to Dexter 5200, just looking at the size of the bearing, it was a no brainer. Perhaps some will take away from this that maintance is key, or consider everything when deciding on a camper, including the parts underneath as well. Like I said, information is key and that is what I wanted to put out there.