I've had both good and bad experiences with CW. The bad is mainly with their internet sales side, while the good has been in their stores. I only wish they would build the store they advertised a few years back in Sparks, NV. Still waiting, waiting, waiting, but until they do I will just have to rely on Amazon.
If someone has a bad experience with CW, I see nothing wrong with posting it, just like I see nothing wrong with posting a bad experience with any store or website. If you don't like what they post, don't read it. Everybody is entitled to their opinion, even the OP'er of this thread. :S
