My Coach Net experience tonight.
Short story: I tow a Smart car on a dolly. Tonight while loading I ran the front wheels over the front of the dolly. Coach Net denied to help me saying it was an “accident” and was not covered. A ...
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I only had one experience and it was a good one.
My tow vehicle (Ram 2500) water pump froze up and ripped the serpentine belt. Stuck in the absolute middle of nowhere and 60+ miles from home, in the rain.
I knew where I was (since I drove through there often) but it was hard to describe to operator. She literally was able to find me based on landmarks and "I think I passed road named something about 5 miles back). They called tow truck, and also called me back after a period of time to verify if they were there or not. They hadn't showed up yet so she called again, called me back and said they were about 10 mins out. Sure enough, 10 mins or so later they showed up. Put my truck on the flat bed, hooked my RV to their ball hitch and away we went.
Truck driver backed my RV into the driveway for me, and then unloaded the truck from flatbed.
CN said they would tow to nearest dealer, which was in my home town, so they covered towing me home.
Worked out great then. Not sure how it would work out now though, since I have a fiver.
Unfortunately, with services like this, for every positive story, there's an equal number of negatives. Sorry your experience was the ying to my yang.
Mike
My tow vehicle (Ram 2500) water pump froze up and ripped the serpentine belt. Stuck in the absolute middle of nowhere and 60+ miles from home, in the rain.
I knew where I was (since I drove through there often) but it was hard to describe to operator. She literally was able to find me based on landmarks and "I think I passed road named something about 5 miles back). They called tow truck, and also called me back after a period of time to verify if they were there or not. They hadn't showed up yet so she called again, called me back and said they were about 10 mins out. Sure enough, 10 mins or so later they showed up. Put my truck on the flat bed, hooked my RV to their ball hitch and away we went.
Truck driver backed my RV into the driveway for me, and then unloaded the truck from flatbed.
CN said they would tow to nearest dealer, which was in my home town, so they covered towing me home.
Worked out great then. Not sure how it would work out now though, since I have a fiver.
Unfortunately, with services like this, for every positive story, there's an equal number of negatives. Sorry your experience was the ying to my yang.
Mike
