Forum Discussion

rvsue1985's avatar
rvsue1985
Explorer
May 05, 2015

National General has lost my business!_

I've had National General insurance on my vehicles and RV for the last 7 years and never had a claim. Took my RV out after the winter to find water intrusion with damage to the cab floor and wall. Took the RV to Camping World, their preferred provider. National General denied my claim saying Camping World told them it happened over time and although I have full coverage is not covered because they cannot determine what caused the leak. Since I didnt hit anything, I'm not covered. I have "Other than collission" coverage but denied because I didnt hit a tree or other object. Oh, I also have water intrusion coverage but now find out that is in the event of a flood. Just a note: ask your agent questions before purchasing your policy to find out exactly what is not covered. I called 2 other rv insurance companies and was told by both of them this would have been covered with their insurance. Thanks for nothing National General.

25 Replies

  • OkSixpack wrote:
    AngryBert-63 wrote:
    HappyKayakers wrote:
    Those other insurance companies can say whatever they want since they won't actually have to process your claim.

    It sounds like your leak was probably caused by lack of maintenance.


    ^This. Well said.


    Isn't that the equivilant of full coverage/collision insurance being denied because it was your fault that an accident happened?
    Jim
    No, it's like your claim for a new bumper was denied because it fell off due to rusted through bolts, not from being in a collision.
  • HappyKayakers wrote:
    That reminds me of an old joke about a store that was selling chicken for $1 per pound. A customer walked in and told the manager that a store down the street was selling chicken for $0.50 per pound. The manager then asked why he didn't buy his chicken at the other store. Well, the other store was out of chicken. "If I was out of chicken, I'd sell it for $0.25 a pound."

    Those other insurance companies can say whatever they want since they won't actually have to process your claim. NEVER take any sales person's word on what will or won't be covered. I believe most states will allow you x number of days to review the policy and decline it if it doesn't fill the bill.

    It sounds like your leak was probably caused by lack of maintenance. Some things an owner just has to take responsibility for. I've had my fair share of slide repairs due to water intrusion. Never even considered a call to an insurance company.
    It really annoys me to say this, but I couldn't have said it better myself!!
  • AngryBert-63 wrote:
    HappyKayakers wrote:
    Those other insurance companies can say whatever they want since they won't actually have to process your claim.

    It sounds like your leak was probably caused by lack of maintenance.


    ^This. Well said.


    Isn't that the equivilant of full coverage/collision insurance being denied because it was your fault that an accident happened?
    Jim
  • HappyKayakers wrote:
    Those other insurance companies can say whatever they want since they won't actually have to process your claim.

    It sounds like your leak was probably caused by lack of maintenance.


    ^This. Well said.
  • That reminds me of an old joke about a store that was selling chicken for $1 per pound. A customer walked in and told the manager that a store down the street was selling chicken for $0.50 per pound. The manager then asked why he didn't buy his chicken at the other store. Well, the other store was out of chicken. "If I was out of chicken, I'd sell it for $0.25 a pound."

    Those other insurance companies can say whatever they want since they won't actually have to process your claim. NEVER take any sales person's word on what will or won't be covered. I believe most states will allow you x number of days to review the policy and decline it if it doesn't fill the bill.

    It sounds like your leak was probably caused by lack of maintenance. Some things an owner just has to take responsibility for. I've had my fair share of slide repairs due to water intrusion. Never even considered a call to an insurance company.

About RV Tips & Tricks

Looking for advice before your next adventure? Look no further.25,149 PostsLatest Activity: Jul 17, 2025