Forum Discussion
- WTP-GCExplorer
Ralph Cramden wrote:
WTP-GC wrote:
Bob Vaughn wrote:
My original post was to show that CW not only does not care about their customers they do not care about their employees either...
So you're saying CW doesn't provide a good wage, comfortable work environment, benefits, etc. But dang they took away that little 'ole employee discount, so they must clearly despise their employees.
So how does a company grow to be the #1 RV dealer and RV Accessories seller in the world by treating employees and customers poorly. As a customer, you can't argue with the fact that CW makes it super easy and affordable for new RVers to get in the game. Huge inventory, massive inventory diversity, unprecedented accessibility to their services, a finance option for every budget, a trinket for every need and desire, a program for every imaginable scenario (roadside, tire damage, warranty, insurance, etc.). Like many large corporations, customer service is only as good as the person you're dealing with at that moment. Go to CW in one town and hate your experience, but drive to the next town and be greeted with smiles and warm hugs.
Sugar coating S**t does not make it a brownie. Super easy and affordable? LOL.
Yes, it can be super easy and affordable. They're happy to stretch your payments out over the next 40 years at 10% interest and $125 a month. That's what I mean by affordable. If you're dead set on buying a camper and nobody else will give you the time of day because you're flat broke and have bad credit, CW has a program that will make sure you don't leave empty handed. - winnietreyExplorerdelete
- Ralph_CramdenExplorer II
WTP-GC wrote:
Bob Vaughn wrote:
My original post was to show that CW not only does not care about their customers they do not care about their employees either...
So you're saying CW doesn't provide a good wage, comfortable work environment, benefits, etc. But dang they took away that little 'ole employee discount, so they must clearly despise their employees.
So how does a company grow to be the #1 RV dealer and RV Accessories seller in the world by treating employees and customers poorly. As a customer, you can't argue with the fact that CW makes it super easy and affordable for new RVers to get in the game. Huge inventory, massive inventory diversity, unprecedented accessibility to their services, a finance option for every budget, a trinket for every need and desire, a program for every imaginable scenario (roadside, tire damage, warranty, insurance, etc.). Like many large corporations, customer service is only as good as the person you're dealing with at that moment. Go to CW in one town and hate your experience, but drive to the next town and be greeted with smiles and warm hugs.
Sugar coating S**t does not make it a brownie. Super easy and affordable? LOL.
"Go to CW in one town and hate your experience, but drive to the next town and be greeted with smiles and warm hugs."
I don't know about the smiles and warm hugs, but at two different locations, Akron and Harrisburg, while trying to purchase trailers, they did attempt to make love to me by bending me over. - Jebby14Explorer^ ditto with ford canada. 2 new vehicles in the last 2 years. there are multiple levels of employee pricing. the one the dealers give is equivalent to friends being given a referral pin
- 2012ColemanExplorer II
discovery4us wrote:
Sorry - but that's dead wrong. As someone who just bought a brand new Ram with an EP number - EP stands Employee Purchase, I can tell you that it is significantly lower than affiliate plans or friends of employees. It's also better than the so called "Employee Pricing" you hear on car commercials.
If taking away employee discounts is cold blooded than all the major auto manufacturers are also cold blooded. By offering employee pricing to the public they essentially took that perk away from their employees.
The dealer gave me all those numbers - I called Chrysler Advantage to confirm. Oh - and I didn't have to pay the destination charge either. - discovery4usExplorerIf taking away employee discounts is cold blooded than all the major auto manufacturers are also cold blooded. By offering employee pricing to the public they essentially took that perk away from their employees.
- WTP-GCExplorer
Bob Vaughn wrote:
My original post was to show that CW not only does not care about their customers they do not care about their employees either...
So you're saying CW doesn't provide a good wage, comfortable work environment, benefits, etc. But dang they took away that little 'ole employee discount, so they must clearly despise their employees.
So how does a company grow to be the #1 RV dealer and RV Accessories seller in the world by treating employees and customers poorly. As a customer, you can't argue with the fact that CW makes it super easy and affordable for new RVers to get in the game. Huge inventory, massive inventory diversity, unprecedented accessibility to their services, a finance option for every budget, a trinket for every need and desire, a program for every imaginable scenario (roadside, tire damage, warranty, insurance, etc.). Like many large corporations, customer service is only as good as the person you're dealing with at that moment. Go to CW in one town and hate your experience, but drive to the next town and be greeted with smiles and warm hugs. - Range_Maggot_BoExplorer
1968mooney wrote:
Bob Vaughn wrote:
My original post was to show that CW not only does not care about their customers they do not care about their employees either...
And for sure, they don't care about the posters that do nothing but BASH them.
Own stock in the company do ya?
Sorry- didn't see the previous stock thing before I posted. - Ralph_CramdenExplorer II
wrktfsh wrote:
opnspaces wrote:
AJR wrote:
I was surprised to see CW in Madison WI changed its name to Gander RV.
Why would a company change its brand like that?
When I had a retail store. Changing its name never came into my thought process.
Many reasons to change a name. But I think the biggest reason the name is changed is to hopefully make people forget something bad about the old name.
I live in Minnesota summers. No sportsman I know like gander Mtn , or whatever they call themselves these days
It's Gander Outdoors, and try as he might Marcus Lemonis will never amount to a pimple on Johnny Morris's rear end when it comes to hawking outdoor equipment. Lemonis bought a bankrupt run down outdoor retailer, Morris bought Cabelas LOL.
Where they reopened the Gander Mountain stores they intend on also selling RV's at 40 locations.
THIS SUCKS
What this means for the RV buying public is potentially higher prices in those markets, more terrible service, and more mom and pop dealerships out of the picture. At least that's the plan. IMO the whole house of cards is going to come tumbling down at some point. - campiglooExplorerIf you told me don’t come back to your house I wouldn’t.
Respect the ban.
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