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yolo6886's avatar
yolo6886
Explorer
Feb 07, 2015

not so fantastic vent

hi everyone! Today I decided to tinker around with my fantastic fan installed in my bedroom. For some reason I was unable to open it the handle was jammed. I removed the black twist handle and then the two screws on either side of it assuming I would see a gear that was stuck. instead it's actually attached to a motor and the twisting handles inoperable. Using a pair of needle nose pliers I was able to figure out that the gear to open the fan is fine. However as soon as I turn power on to the vent the motor forces the event to be returned closed. when I manually open event with a pair of needle nose pliers the main fan will also not turn on. I check the fuse its a four amp just as required and its in good condition. I'm really stumped! Can someone recommend either a good website or give me some helpful information so that I can at least open and run this? Thanks a lot everyone!
  • No need to replace that plunger switch just a little light oil or wd40. That is a maintenance item by the owner.
  • While you are up there add a little Silicone to the sealing gasket. Keeps it from sticking.
  • HappyKayakers wrote:
    ScottG wrote:
    SCVJeff wrote:
    This is a stupid question, but have you bothered to call the factory? Fantastic Fan is the poster child for what customer service is supposed to be.


    They used to be but not so much anymore since they were bought out by Atwood.


    Actually, I just called them last week. They are still very helpful even though some warranty terms have changed.
    me too.. They just replaced an entire remote system that was out of a 5 year warranty by a year.
  • Turn the fan on and open the cover. Go up on the roof with an assortment of small wrenches; I only say this because I can't remember the size. The plunger switch gets corroded and does not complete the circuit. Turn the nut slightly and the fan motor should start. Watch your fingers around the fan blade.
  • ScottG wrote:
    SCVJeff wrote:
    This is a stupid question, but have you bothered to call the factory? Fantastic Fan is the poster child for what customer service is supposed to be.


    They used to be but not so much anymore since they were bought out by Atwood.


    I just had excellent service on my Fantastic Vent from the factory back in December. Replaced the damaged parts under warranty on a 8 year old RV! I was amazed and delighted with Fantastic Vent's service.

    Don't know where the "not so much anymore" comment is coming from but my experience was great! Give the factory customer service folks a chance and I'll bet they fix you up!!!
  • just a quick update, I called the company and told them about the plunger switched it was going bad there now sending me a brand new unit. That was some of the best customer service I have ever had in my entire life.

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