I have been using my Pilotflyingj rv plus card on a 2500 mile trip we just completed. The first time I fueled I looked at my receipt and it showed the cash price as my discount for diesel off the credit card price. I brought it up to the manager that I was to get .06 cents off the cash price. They said I did get the correct discount. I called their 1-800 number and the lady said they were wrong. She asked for how many gallons I bought and gave me credit. I was also told by managers I had to go into the store to get the added discount because the rv lane reader does not pick up on the code in the back. I will be calling the 1-800 number on Monday and see why so many of the store managers do not know how their own card works. I even had one cashier tell me she had to hold onto the card because it was a credit card. I know other cards give a better discount but I prefer not to have them. I was wondering if any one else has noticed this on their receipt.

I've had the same problem in the past. Some stations don't know how the card works. We called the 1-800 number and they correct our bill with the discount that should have been applied. That's the only way we could get around it.

so I am wondering why you even use it then if it is now good at the station.

The card is accepted at all PilotFlyingJ for diesel. Some pilots are not owned by pilot but since they get their diesel from pilot we get the .06 cent discount. Those stations do not honor the rv plus card for gas since they do not get the gas from the corporate pilot. The problem comes in at the pumps because they do not see the code on the back that is required to get the .06 off the cash price. I like the card because I do not have to carry a lot of cash and get a total of .12 off the credit card price.

We stopped in Knoxville at a Pilot station (Pilot headquarters is in Knoxville) and the manager didn't know about the card! We called and got our discount and they said they will inform the manager at the station. Great service on the back end. Not so much on the front end. If we fuel in the "truck diesel" lanes we have to go inside to them to start the pump and tell them about how much fuel we will purchase (lots doesn't work LOL), go back outside and fuel up, go back inside to get the receipt. We did stop at one location that had 3 RV lanes marked in the truck lane area where the pumps were programmed to read the RV Plus card. yeah!! All the stations need that feature. Lots more work needed on this program.

I have used the card at the truck pumps for almost two years that included an 11K mile/3 month trip and have never failed to get 6 cent off the cash price and have never had to go inside. Only issue I have is I almost never get a receipt at the pump. Just my 2 cent.

Pilotflyingj rv plus card | Good Sam Community

GaPete
Explorer
Dec 14, 2013
koda55 wrote:
GaPete

I found out while looking at my receipt. I was charged the cash price. The receipt did show I paid the cash price "but" was not given the extra .06 off.
I always look at the pump price after I swipe my card.....cash price minus .06. Have never had a discrepancy between what I pumped and what was billed. I signed up for daily update emails to see what my charges have been and to ensure my account is not being hijacked.
PawPaw_n_Gram
Explorer
Dec 14, 2013
Be sure to pick up a copy of the Pilot/Flying J book which list all the locations for the stops. Then check the individual listing before you get there. You will see some do not honor the discount for gas, some only in the truck fueling lanes for diesel.

That way you know what to expect before you get to the pump.

There is a dedicated thread on this program, and the other different "Swipe and Save" program in the top sections of this forum.
koda55
Explorer
Dec 14, 2013
GaPete

I found out while looking at my receipt. I was charged the cash price. The receipt did show I paid the cash price "but" was not given the extra .06 off. I had to go into the cashier and explain it to them. The only way to be sure of what you paid is to look at the price you paid at the pump. Even if I have to go into the fuel desk,I never leave without my receipt for my records. I swipe my card at the pump, fill up and get my receipt and look at what I was charged. An example of one of my fuel stops: credit card was 3.89 and cash was 3.83. My receipt showed I paid the 3.83 when I should have paid 3.77. This was not just the only one. I fueled 7 times and had the same problem at them all.
Deb_and_Ed_M
Explorer II
Dec 14, 2013
Thanks for this info! We just signed up for this card, and will watch how the pump handles it.
wbwood
Explorer
Dec 14, 2013
Have only used ours about 8-10 times at about 4 or 5 different flying J's in the Carolina's and never had an issue. Always got our 7cents off of gas. Love being able to fill up over $75-80 and not cut off like most do with Visa card.
GaPete
Explorer
Dec 14, 2013
I have used the card at the truck pumps for almost two years that included an 11K mile/3 month trip and have never failed to get 6 cent off the cash price and have never had to go inside. Only issue I have is I almost never get a receipt at the pump. Just my 2 cent.
sdianel_-acct_c
Explorer
Dec 14, 2013
We stopped in Knoxville at a Pilot station (Pilot headquarters is in Knoxville) and the manager didn't know about the card! We called and got our discount and they said they will inform the manager at the station. Great service on the back end. Not so much on the front end.
If we fuel in the "truck diesel" lanes we have to go inside to them to start the pump and tell them about how much fuel we will purchase (lots doesn't work LOL), go back outside and fuel up, go back inside to get the receipt. We did stop at one location that had 3 RV lanes marked in the truck lane area where the pumps were programmed to read the RV Plus card. yeah!! All the stations need that feature. Lots more work needed on this program.
koda55
Explorer
Dec 14, 2013
The card is accepted at all PilotFlyingJ for diesel. Some pilots are not owned by pilot but since they get their diesel from pilot we get the .06 cent discount. Those stations do not honor the rv plus card for gas since they do not get the gas from the corporate pilot. The problem comes in at the pumps because they do not see the code on the back that is required to get the .06 off the cash price. I like the card because I do not have to carry a lot of cash and get a total of .12 off the credit card price.
old_guy
Explorer
Dec 14, 2013
so I am wondering why you even use it then if it is now good at the station.
RVdood
Explorer
Dec 14, 2013
I've had the same problem in the past. Some stations don't know how the card works. We called the 1-800 number and they correct our bill with the discount that should have been applied. That's the only way we could get around it.

Forum Discussion

Pilotflyingj rv plus card

About RV Tips & Tricks

Related Content

Gas Credit Cards

Flying J RV discount Card

Credit Cards For Fuel Discounts

insurance cards?

Directv access card