westernrvparkowner wrote:
fulltimedaniel wrote:
Why don't you Quote the phrases I used to "Bash" all these poor RV Park Owners you are so concerned about?
Clarification not deflection. But anything can be spun to the negative.
There was no bashing of anyone.
It is the interpretation and comprehension that is the real issue IMO.
From your original post:
"It strikes me as I have traveled around and stayed in so many that a great many RV Parks, not all mind you, are owned and operated by people who have had no real experience in business and frankly do not belong in the hospitality business at all as they clearly do not like dealing with people and do it rather badly.
These folks I like to surmise decided "Wouldn't it be great to Own and RV Park!" "Build it kick back and let the money roll in...." mmm right.
These folks then come up hard against the fact that it can be a lot of work. And they have to deal with ALL THESE DEMANDING CUSTOMERS! Even though those same customers pay their Bills, and the mortgage they truly do not like us and dont really want to deal with us.
I wonder given some of what I see if they really understand ROI or what is truly profit vs Cash flow. It leaves me scratching my head sometimes how they manage.
Having said that I have seen many businesses survive and frankly do well (not nearly as good as they might however) in spite of their dubious Owner/Management rather than because of them. "
"I see this phenomenon in RV Parks all the time. Many are slow to catch on to new trends,technology and customer needs. As a group RV parks are some of THE MOST TECHNOLOGICALLY BACKWARD companies on the planet...yea the planet. I cannot tell you how many owners I run into that cant even troubleshoot their WIFI systems. Much less understand that in today's world WIFI is like running water it's an necessary infrastructure"
"The big corporate parks are another game altogether. Some are no better at customer relations than some of the Mom and Pop ones"
These bashes are all in your first post, you bash away in most of your other posts as well. You can try and hide from the truth, try to shift attention from the facts, but you continue to get caught in your own web of lies.
I can see why you as an RVPark owner might have read what I wrote that way. I don't consider my remarks as BASHING anyone. It is real. It is what I have observed. Am I to ignore reality and never speak of it?
Are sone of my remarks critical? Yes in places. But is there reason to be critical? I think a fair look at the RV Park Business as a whole indicates that there are plenty of owners like I describe out there.
But you must know as well as I that there are lots of what are called "Hobby" businesses out there...not just RV Parks.
What I was trying to convey was that sometimes when someone gets into a business they find later they are unsuitable for running that type of business. It could be in the planning stages they focused on the technical aspects of rv park ownership and the returns not the fact that they were going to have to deal with a constant stream of customers, some demanding, some angry some happy to come and go and not pay.
Many people I have met in the Service industries are just not cut out to deal with the public. That doesnt mean they are bad people or stupid by any means. They may have just not realized that so much of their time and energy was going to be spent in doing something many of them I have encountered just clearly don't like to do.
The ones you do meet that truly like to deal with the public stand out immediately and are graced with a set of skills that not all of us have.
What I was getting at in my post is that I do see rather a lot of the above type in the RV park Business. It is a tough job dealing with the public on a constant basis and in a consistent and pleasant way that makes your business more friends than enemies. And I think that RV Parks are uniquely skewed, in ownership terms, toward the "Hobby" Businessperson. ie. Someone with no prior business ownership background who just wants what I suspect some of them think of as a self-operating concern.
Now please dont try to make what I am saying here to mean that I think the majority or all RV Parks are this way. That is NOT what I am saying here. Only that this business is perhaps MORE prone to those kinds of owners than lets say...Vets or Auto Parts stores.
And again you take take issue with my wording constantly but wouldn;t it be better to discuss the IDEAS behind the words instead?
You seem to take these kinds of posts VERY personally though none of it was directed at you either directly or indirectly. Stop taking me personally. None of my posts are meant that way.
But to ignore the problems within your own industry is to bury your head in the sand. If you criticized Lets say how engineers design and develop products...well as an engineer who has been closely related to that at several times over several contracts I could agree with you on many points and would not take your criticisms personally. I see and know the problems of the industries I have associated myself with and I am more than happy to discuss them.
You, as what I assume is a professional running his business in a profitable way giving people good value for their money and treating your customers well MUST surely realize that what the amateurs in your business are doing hurts you as well.
