Tonijim
Jul 24, 2014Explorer
Shout Out to Ready Brake Brute/Night Shift Auto
This is a shout out for the makers of the Ready Brake Brute tow hitch with supplemental braking system - Night Shift Auto of Iola KS.
We have used the Ready Brake Brute since 2004, and have been very pleased with its performance with two Class C's and our Saturn.
When we felt that the actuator arm and assembly seemed to be slower to respond and that it might be affecting braking, we contacted Night Shift Auto. Their helpful staff said that, despite the vintage of our system, they took their lifetime warranty seriously - "like Craftsman tools," he said, requiring only that we send the unit to them at our expense. They would service the unit at no cost and return it to us postpaid.
We sent the unit and they performed evaluation and maintenance service, replacing old parts with brand new at no cost. The unit was returned to us today.
It has been some time since we have seen service like this.
THANK YOU NIGHT SHIFT AUTO!
Jim
We have used the Ready Brake Brute since 2004, and have been very pleased with its performance with two Class C's and our Saturn.
When we felt that the actuator arm and assembly seemed to be slower to respond and that it might be affecting braking, we contacted Night Shift Auto. Their helpful staff said that, despite the vintage of our system, they took their lifetime warranty seriously - "like Craftsman tools," he said, requiring only that we send the unit to them at our expense. They would service the unit at no cost and return it to us postpaid.
We sent the unit and they performed evaluation and maintenance service, replacing old parts with brand new at no cost. The unit was returned to us today.
It has been some time since we have seen service like this.
THANK YOU NIGHT SHIFT AUTO!
Jim