Forum Discussion

DE88ROX's avatar
DE88ROX
Explorer
Sep 29, 2015

Tongue jack just stopped working

Barker VIP Tongue Jack. Only 2 years old.

Went camping a few weeks ago and it worked just fine. Just went to pick up the trailer today from storage to bring it home for our trip this weekend and nothing. Wont go up or down. The light works just fine.

I popped the cover off and all the switch wires seems to be attached good. Its the strangest thing. had to go old school and use the manual crank.

Thoughts? suggestions?

Im going over to barker website no and see what I can find out.
Barker is located about an hour south of me. I could be like that old lady in the Discount Tire commercail. :-)
Seeking Advice
  • DE88ROX's avatar
    DE88ROX
    Explorer
    Sep 29, 2015
    Just got of the phone with Barker. Switch will be mailed out today.

    Lady on the phone seemed really snarky and short. I was about to ask her WTH her problem was, but decided not to since she is standing between me and a new switch.

    Hopefully this will fix it.

    Stay tuned
  • tomkaren13's avatar
    tomkaren13
    Explorer
    Sep 29, 2015
    Highly recommend the Barker jacks. Their customer service is the greatest.
  • bmet2000's avatar
    bmet2000
    Explorer
    Sep 29, 2015
    I called and they had a switch in the mail the same day. Excellent service from Barker.
  • DE88ROX's avatar
    DE88ROX
    Explorer
    Sep 29, 2015
    DavidP wrote:
    Most likely a bad switch. Very common. They will send you a new one for free or at least they did for me. Also make sure it has a good ground on the base connected to the trailer. The fact the light works most likely it does.


    Yeah, light works just fine and the ground seems to be solid.
    Popped the housing off, and all the gears seem to be intact.

    Although, the bigger gear in the back, attached to the actual spindle that runs up and down, I can pull it up just a little bit. There is some play in it, but it doesn't spin freely, which leads me to believe that nothing is sheared/broken.

    I have a email into Barker, ill see what they say.

    Thanks for all the input everyone.

    Stay tuned.
  • DavidP's avatar
    DavidP
    Explorer
    Sep 29, 2015
    Most likely a bad switch. Very common. They will send you a new one for free or at least they did for me. Also make sure it has a good ground on the base connected to the trailer. The fact the light works most likely it does.
  • Terryallan's avatar
    Terryallan
    Explorer II
    Sep 29, 2015
    As much as I am sorry it happened to you. I'm glad I read this. My tongue jack did the same thing. Only it is a Ultra Tow. Only 3 years old, and I'm guessing it gets hot, stops. Goes again after it cools a few seconds.
    I was going to replace it with a Barker. I will look for another brand now.

    Thinking about getting a socket cut to fit the studs on the manual backup crank, and using my 24 Volt drill to run it.

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