Towing Disaster-AAA

Broken down in the right lane of I-95 South at mile marker 92 in Georgia, could not move. Total length of truck and camper is 48 feet. Called AAA, first call they said that "we have to call NC to see if your membership is valid" then they hung up. Second call, will be there at 4:45pm, it was 2:30pm. A very nice man pulled us out of the lane of traffic. 5:15pm, called AAA, no one had picked up the ticket, asked when they could tow, "Oh we can tow you to our approved repair garage," I requested a tow to a dealership 10.5 miles away, they hung up. Called back and they agreed to tow us to the dealership, it is now 6:30pm, "will be there soon." 8pm, called back, "we will be able to tow you sometime next week." It was Saturday afternoon and the individual stated, "we just can't help you!"
NO LONGER A MEMBER OF AAA, and have been totally lied to about the refund process. Lot more to the story, but space does not permit the details. THEY NEVER CALLED BACK OR PUT ME IN CONTACT WITH ANYONE WHO COULD HELP! We were abandoned.