Was heating water this am and heard a spark and smelled burned component. Microwave still has power, light, spinning tray. Does not heat up water. Skyline eco camp. Advent microwave. Used only 4-5 times. I am 1000miles away from my dealer and getting further. Can I find any dealer for warranty work or is it a lost cause? Easy to replace with a new one?

See if you can find a dealer that sells your brand of camper, and talk to them. They should honor the warranty of the tyoe they sell. Also, You may have to contact the microwave dealer to get a replacement.

Call the microwave manufacture, assuming it is still under warranty, and they will guide you in the right direction relative to a fix or a replacement.

The last time this happened to our Dometic convection/microwave (our 3rd under warranty) we called Dometic. They sent the new one to a mobile tech that does lots of repair work in the RV park we were staying at and the mobile tech took care of the replacement. They even payed him a fee for the job and we did not have to pay anything. Dometic considers their microwaves as a consumable item and makes no attempt to repair them. Keep in mind that they do not give you a brand new warranty with the new unit. We pitched a fit over that and they did add an additional year to the original warranty since it was our 3rd unit.

Our Pass Port was 6 months old when the same thing happened to us. We finished the last two days heating stuff on a cook stove and when we got home removed the piece of worthlessness microwave. Got the measurements, went to Wal-Mart and bought a new microwave, installed it and everything is great. We didn't think it was worth it to tow it in for warranty, Pass Port sitting there 2 months for a microwave. The dealer we bought from, it's not worth our time and we will not ever buy from that dealer again. 10 minutes and old one was removed and new put in...Happy Campers again.

If any of your fellow campers have electronics skills you might try repairing it. I've done that before. Turned out to be a blown rectifier diode in my case. There aren't a lot of parts to these things so a multimeter and someone with a little know how may be able to locate the defective part.

What to do about dead new microwave? | Good Sam Community

13 Replies

jnharley
Explorer
Jul 05, 2014
The last time this happened to our Dometic convection/microwave (our 3rd under warranty) we called Dometic. They sent the new one to a mobile tech that does lots of repair work in the RV park we were staying at and the mobile tech took care of the replacement. They even payed him a fee for the job and we did not have to pay anything. Dometic considers their microwaves as a consumable item and makes no attempt to repair them. Keep in mind that they do not give you a brand new warranty with the new unit. We pitched a fit over that and they did add an additional year to the original warranty since it was our 3rd unit.
golf_bears
Explorer
Jul 05, 2014
Call the microwave manufacture, assuming it is still under warranty, and they will guide you in the right direction relative to a fix or a replacement.
Terryallan
Explorer II
Jul 05, 2014
See if you can find a dealer that sells your brand of camper, and talk to them. They should honor the warranty of the tyoe they sell. Also, You may have to contact the microwave dealer to get a replacement.

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What to do about dead new microwave?

13 Replies

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