mabynack wrote:
I've been using them for the last couple of years and they've done good work and usually have my rig ready on schedule.
From what I've read on this forum over the last 15 years, most folks would "LOVE" to have/find a dealer who does both good work AND have it done on schedule. :W
My suggestion would be to remind them of the $4000 you have spent with them, suggest your disappointed, ask them for a 10% discount on future work to about the amount you paid for this repair.
They keep you as a customer and you "feel" better about it all.
Trying out a different dealer "may" cost you more in the future.