Called Suburban Customer Service - After an lengthy amount of time on hold listening to 'stuff', an recorded message was played stating that the company does not sell replacement parts to owners.
Called Atwood Customer Service - Right away I was connected to a super nice fellow. And although Atwood will sell replacement parts to owners, he gave me an on-line source that sells Atwood Hot Water Heater Replacement Parts cheaper than he could.
This gentlemen was extremly knowledgeable,answered questions and discussed my concerns quite well.
Atwood will soon have a new customer...
Silly me forgot to ask the guy if I could buy a current service manual. I found an 2004 version on-line, and although the water heaters are basicily the same, Atwood is using a newer Gas Control for the pilot light models.
Fred
