Bad Interstate battery
I had a two month old Interstate battery boil out one cell. Noticed the sulfur smell. I contacted the manufacturer (Grand Design). They won't cover under warranty because the dealer apparently puts t...
Forum Discussion
dougrainer wrote:No, you said "no questions asked. PERIOD." That's not part of the warranty, and any dealer is at least going to ask what's wrong with it.
I Stated that it is up to the Retail dealer to verify condition of battery. IF there is evidence of fault/misuse, then Interstate trusts the dealer to NOT do a warranty claim. Unless the cells are dry or low or case is cracked from freezing, there is no other way to verify that the customer did something to cause the failure, hence the no questions asked part of the warranty. 6 volt RV deep cycle have a 1 year warranty except the PF series 6 volt which is the 6 month warranty. Letting just 1 cell get low is an area that Interstate has never denied a claim by us. Doug
The OP already said a cell was low. So, unless he refills the cell after the fact and fails to tell that to the dealer, the warranty is gone. Placing a warranty claim for a battery which was obviously not properly maintained is fraud, plain and simple, whether it's the consumer or a dealer.
