Chris Bryant wrote:
I see Dometic paying a bunch of money for something that the first tech should have easily caught
Venting and installation is the first thing to check.
AS Chris mentioned, there should have been a big red flag once the 2nd unit failed. Can the OP respond? Did Dometic or the OEM trailer maker pay for all the repairs? I find it hard to believe that if Dometic was paying for the repairs, their system did not flag the numerous cooling units and state that the installation needed a complete check out. These units rarely fail and to go thru multiple Cooling Units shows that the so called Technicians did not know what they were doing. If a customer came into our shop and had multiple failures fixed by other service centers, I would NOT just put a new cooling unit in without checking the installation parameters. Sadly, this was NOT a Dometic problem but a OEM problem causing the expensive failures. This type of ventilation problem (lack of a upper baffle) is more common than people think. Usually, you do NOT get a complete failure, but lack of correct cooling and the customer blames the refer because he does not realize he has a problem with the install. Doug
