I really need to change the signature picture that's our previous 5er. But both are Chaparrals and have almost identical mounting.
But it actually did not have a problem. It came out and went almost straight out instead of sloping down. So it didn't have the issue I have now. Both had 9100 series power awnings.
As to calling Coachmen or Dometic the answers were.
1) Yes that's what was installed. Would not offer advise on a fix because they think they made the right choice.
2) Dometic - We recommend discussing your choices with one of our dealers.
What I've found so far is that There are 3 types of hardware.
1) Basement - most extreme downward slope, when extended the roller will be 31 inches lower than the top rail
2) Standard - less extreme down slope, when extended the roller will be 13 inches lower than the top rail.
3) Reduced pitch - haven't found out many details on this one other than it exists.
From what I've gleaned from part numbers it breaks down like this
895X00Y.400Z
I know
X will be 1 or 2 but can't determine what the number means
Y will be 1,2 or 3 where 1 =basement 2=standard and 3=reduced pitch
Z is a color code
