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hoffy's avatar
hoffy
Explorer
Oct 25, 2020

entry step

my electric entry step keeps running (clicking) after the step is all the way out clicks around 5 times and stops.any ideas what to check?

thanks, hoffy
  • Sounds normal. It extends till it stops. When the motor runs without the step moving, it increases amperage draw which the sensor senses. When it senses increased amperage draw, it shuts off. That is not an instantaneous happening.
  • If it clicks when retracting
    And when it extends
    High probably of broken teeth on the main gear in the gear box,
    And you will need to buy a new gear box for your step, it will work as is until too many of the teeth break, which could leave you in a situation where the step does not retract all the way and keeps clicking until you will power
  • only clicks when extending and just recently started doing it.
  • Which Brand step do you have? If Kwikee---BAD MOTOR. If LCI(Coachstep) it is either the pie shaped drive gear(missing teeth which you can see) or a bad motor. PS, either brand should NEVER click. Doug
  • replaced motor works perfect,thanks for all the help!

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