Full recall of Lite Cylinder clear tanks
The Department of Transportation has issued an emergency, full recall of Lite Cylinder clear propane tanks. Please read the linked PDF: http://www.phmsa.dot.gov/staticfiles/PHMSA/DownloadableFiles/...
Forum Discussion
A reply from someone from Lite Cylinders.
To all our valued customers,
Sending the below e-mail was the hardest thing I have had to do. I have worked with this company 9 years and have been the contact most of you have worked with. It was never the intention of this company for this to even remotely occur. We had some internal problems and PHMSA was working with us to get all this resolved. We did not ever feel any of you receiving this e-mail were in any danger. They wanted new management and new ownership. We gave them all they asked for after being shut down for 8 months with no sales. We worked diligently to address any internal issues we had in the past that resulted in a failure in the field. After an incident which involved a cylinder that none of you have they did the mandatory total recall of all cylinders ever made by Lite Cylinder. All companies experience issues but I stand by this company and its product. Whether you were just a single order customer or one of our large customers it didn’t matter. I cherish you all. We all lose in this. On our side it’s our jobs and on your side it’s also financial. I would only hope that if Lite Cylinder could ever get past this recall all of you would still be our customers. Even though we won’t be here we are appealing the recall but we don’t know what the outcome will be. I have enjoyed working with you and consider you my friends. May God bless each of you.
Sheree Pierce
Lite Cylinder Company
Think that was before they shut down. Sounds like the Gov got a little pissy because things did not get reported so they shut down all production even the good tanks. Looks like the end user is left holding the bag.
To all our valued customers,
Sending the below e-mail was the hardest thing I have had to do. I have worked with this company 9 years and have been the contact most of you have worked with. It was never the intention of this company for this to even remotely occur. We had some internal problems and PHMSA was working with us to get all this resolved. We did not ever feel any of you receiving this e-mail were in any danger. They wanted new management and new ownership. We gave them all they asked for after being shut down for 8 months with no sales. We worked diligently to address any internal issues we had in the past that resulted in a failure in the field. After an incident which involved a cylinder that none of you have they did the mandatory total recall of all cylinders ever made by Lite Cylinder. All companies experience issues but I stand by this company and its product. Whether you were just a single order customer or one of our large customers it didn’t matter. I cherish you all. We all lose in this. On our side it’s our jobs and on your side it’s also financial. I would only hope that if Lite Cylinder could ever get past this recall all of you would still be our customers. Even though we won’t be here we are appealing the recall but we don’t know what the outcome will be. I have enjoyed working with you and consider you my friends. May God bless each of you.
Sheree Pierce
Lite Cylinder Company
Think that was before they shut down. Sounds like the Gov got a little pissy because things did not get reported so they shut down all production even the good tanks. Looks like the end user is left holding the bag.
