Generac IQ2000 (Long winded report)
First off I want to say Generac as a company was pretty responsive to deal with. They answered my calls and emails timely and professionally. What I did not like was all of the excuses I got from them.
number 1 and 2
I ordered 2 IQ2000's and a parallel kit from DR power equipment. They got to me the thursday before a weekend boondocking so we ran them a couple of hours at home with no issues and loaded them up for the weekend. The following morning I jumped up and started them both up plugged into the P-kit and turned on my kuerig (about 1400 watts max). These dumb things started freaking out and then tripped!! WE tried again and every time element would come on hard they would trip out. I was able to brew 3 cups of coffee though. WE had a nice weekend and i came home and out them in the shed for a week or so because I was working. The following weekend I went out to build a pig house and decided to use the gens to run my saw. It is a Milwakee recip (1200 watts). Plugged the firs one in and it would go slow then trip the gen. Brough IQ#2 and it would run slow for about 2 seconds then fire up. IT did run the saw the entire cut but had a horrible lag. At this point I contacted Generac. After over a week of back and forth calls and emails I got a project manager who cut the middle man out of this for me and decided to replace both of my brand new gens with new units. So they played tag going back and forth and my 2 new IQ's showed up.
number 3 and 4
After the exchange I took the new units out and did some testing. I could run my coffee maker now no problem, could run my micro, furnace, all tv's, all lights and so on. Now the big test, the AC. Fired it up, fan kicks on then POW! Dark! Tripped the gens out! Now I am getting a bit unhappy so I get a clamp on volt meter and a pair of Honda EU2000i's to test. I tried the honda's first. Guess what, no lag on the saw, ran my Kuerig perfect, and started my AC unit up like a boss! so now I am down to taking readings. I won't bore you with the amp readings unless you want but the MAX I saw with a clip on meter was 14 amps (1680 watts) which was still in the specs of a single unit and it would not run it with 2.
I contacted Generac with all of the information I had and this is where it get's a little funny. They apologized of course then started making excuses why this set up would not work for me. They told me the plugs were too small even though they sell the parallel kit with a 30 amp twist lock. It didn't matter to them that all of the literature compared them with the Honda but there is no way it would keep up! It didn't matter that all of my readings were withing the stated capabilities of 1 unit let alone 2. The solution they gave me was to get an Open frame industrial unit. That was when I was done!
Last week DR issued me a return authorization and paid to ship all three parts back. I got conformation that I was issued the refund today so I ordered a pair of Honda EU200I's with a parallel kit 2 covers and a couple junk extension cords for just under 2100.00!! SHipped.
Sorry this was so long winded and I hope this helps someone else out down the road.
Chris
One thing I wanted to add was the DR power refused to post my review of these. If you go to their web site and look at the reviews most of them were done even before these units shipped out to anyone. Odd huh
For some reason I can't post any updates to this post
number 1 and 2
I ordered 2 IQ2000's and a parallel kit from DR power equipment. They got to me the thursday before a weekend boondocking so we ran them a couple of hours at home with no issues and loaded them up for the weekend. The following morning I jumped up and started them both up plugged into the P-kit and turned on my kuerig (about 1400 watts max). These dumb things started freaking out and then tripped!! WE tried again and every time element would come on hard they would trip out. I was able to brew 3 cups of coffee though. WE had a nice weekend and i came home and out them in the shed for a week or so because I was working. The following weekend I went out to build a pig house and decided to use the gens to run my saw. It is a Milwakee recip (1200 watts). Plugged the firs one in and it would go slow then trip the gen. Brough IQ#2 and it would run slow for about 2 seconds then fire up. IT did run the saw the entire cut but had a horrible lag. At this point I contacted Generac. After over a week of back and forth calls and emails I got a project manager who cut the middle man out of this for me and decided to replace both of my brand new gens with new units. So they played tag going back and forth and my 2 new IQ's showed up.
number 3 and 4
After the exchange I took the new units out and did some testing. I could run my coffee maker now no problem, could run my micro, furnace, all tv's, all lights and so on. Now the big test, the AC. Fired it up, fan kicks on then POW! Dark! Tripped the gens out! Now I am getting a bit unhappy so I get a clamp on volt meter and a pair of Honda EU2000i's to test. I tried the honda's first. Guess what, no lag on the saw, ran my Kuerig perfect, and started my AC unit up like a boss! so now I am down to taking readings. I won't bore you with the amp readings unless you want but the MAX I saw with a clip on meter was 14 amps (1680 watts) which was still in the specs of a single unit and it would not run it with 2.
I contacted Generac with all of the information I had and this is where it get's a little funny. They apologized of course then started making excuses why this set up would not work for me. They told me the plugs were too small even though they sell the parallel kit with a 30 amp twist lock. It didn't matter to them that all of the literature compared them with the Honda but there is no way it would keep up! It didn't matter that all of my readings were withing the stated capabilities of 1 unit let alone 2. The solution they gave me was to get an Open frame industrial unit. That was when I was done!
Last week DR issued me a return authorization and paid to ship all three parts back. I got conformation that I was issued the refund today so I ordered a pair of Honda EU200I's with a parallel kit 2 covers and a couple junk extension cords for just under 2100.00!! SHipped.
Sorry this was so long winded and I hope this helps someone else out down the road.
Chris
One thing I wanted to add was the DR power refused to post my review of these. If you go to their web site and look at the reviews most of them were done even before these units shipped out to anyone. Odd huh
For some reason I can't post any updates to this post
