Help with Roof
All - As always, appreciate in advance any help. Going down the road the other day, my 2018 Heartland Trail Runner had the roof membrane peel back. It ripped back about 5 feet from the edge of...
Forum Discussion
As a general update -- I did not call Heartland back yesterday, but did talk with Dicor. Apparently my roof is a Diflex ii TPO roof. I thought it was EPDM.
Long and short, Dicor pretty much told me that they did not see this as a roof warranty issue, but rather an install or an insurance issue. As they said it "the rook didn't fail, the installation failed." For the most part, I tend to agree with that.
They did spend a lot of time on the phone with me discussing my emergency fix. The one piece that I didn't really have calculated was how to splice the two pieces of roof together, and Dicor does make a specific Splicing Adhesive, which is on its way. So, I kind of feel good that there is an actual product designed to do what I need, which means my idea isn't completely crazy.
So, I have some TPO roofing material, some splicing adhesive and some water based roof to substrate adhesive all on the way to me now.
I still need to get up and take pics for either warranty or insurance purposes. It was just way to hot yesterday.
Long and short, Dicor pretty much told me that they did not see this as a roof warranty issue, but rather an install or an insurance issue. As they said it "the rook didn't fail, the installation failed." For the most part, I tend to agree with that.
They did spend a lot of time on the phone with me discussing my emergency fix. The one piece that I didn't really have calculated was how to splice the two pieces of roof together, and Dicor does make a specific Splicing Adhesive, which is on its way. So, I kind of feel good that there is an actual product designed to do what I need, which means my idea isn't completely crazy.
So, I have some TPO roofing material, some splicing adhesive and some water based roof to substrate adhesive all on the way to me now.
I still need to get up and take pics for either warranty or insurance purposes. It was just way to hot yesterday.
