Hi,
Some people make the mistake of not letting the heater warm up properly.
So this is what I do. Press the valve on in the start position for about 15 seconds, this will saturate the pad with propane. Then light it and hold it in (start) for about 20 - 35 seconds. You will get a flashover of propane burning away from the surface once after about 10 seconds and again after about 20 - 25 seconds. After the second flashover, then the pad had a chance to light from top to bottom. Then leave on high output at least 15 minutes. Make sure that your roof vent was open about 1/2 - 3/4" while starting, and after about 15 miutes if it is not to hot inside, you can close it to about 1/2" open. At night, I leave all three roof vents in my RV open about 3/8", as well as the kitchen window open about 3/8 = 1/2", unless with the heater on low it is still to warm, then open it up a bit.
It should be glowing red at that point. Sure in bright sunlight you might not see it, but it should be red, especially at night.
If it is not glowing red, then you might not have it fully lit, and if the catalyst is not warm enough, then it can produce carbon monoxide, you don't want that. You need to shut it off, let it cool, and start the whole process all over again.
Did you leave it on high for the required 10 - 15 minutes?
Fred.
