a couple years ago I purchased the Mopeka tank check system. I had the one with the inside monitor. It has worked fine until I replaced the batteries. Now tank 1 shows full and tank 2 shows empty and both tanks have been recently filled. When the Gateway became available I ordered one. Now the phone app shows both tanks empty.....I have done a couple of things that the trouble shooting hints said to do to no avail.....My friend bought his the same time I did mine and got so frustrated with his that he threw his in the trash. I do not want to go to that extreme.I have emailed the company a couple of times but their suggestions do not help either....

I also added the Mopeka tank halos on mine. Like them as well.

Mine do that occasionally also. It’s all about their position on the tank bottom, also the rubber can get bunched up or dislodged at the sensor. One of my sensors wires broke off at the solder joint, I repaired it. Just try to reposition it on the flat part of the tank bottom, make sure it’s clean and no rust or anything.

marcsbigfoot20b27 wrote:Mine do that occasionally also. It’s all about their position on the tank bottom, also the rubber can get bunched up or dislodged at the sensor. One of my sensors wires broke off at the solder joint, I repaired it. Just try to reposition it on the flat part of the tank bottom, make sure it’s clean and no rust or anything.Funny thing I removed the sensor, sanded the bottom of the tank and put dielectric grease and put it back on the bottom of the tank......instantly the monitor recognized it but the phone app did not......

I removed my sensors, took the system off, and an done trying to figure mine out..They worked the first year, sketchy the 2nd year, and mostly not at all the 3rd..

ford truck guy wrote:I removed my sensors, took the system off, and an done trying to figure mine out..They worked the first year, sketchy the 2nd year, and mostly not at all the 3rd..Ditto, I just never felt the readings were very reliable, even when they did work.

Mopeka Tank Check | Good Sam Community

gwalter
Explorer III
Feb 05, 2019
I had the wires break on my sensor (3 yers old) and ordered a replacement. It came with the dielectric grease which my first ones did not. I applied a pea size amount on the sensor and synced it to the app and got a reading within minutes. I have since put the grease on the other sensor. All is good with both. I have also added the halo ring and much better.
MNRon
Explorer
Feb 04, 2019
Second the comment on dielectric grease, works on mine...wish I didn’t need to bother with it but even with that hassle I’m happy to easily see the tank levels.
2Rad4U
Explorer III
Feb 04, 2019
ktmrfs wrote:
I'm going to try the dielectric grease. If that doesn't work they are going into the garbage can. Neat idea, but I never could get mine to work consistently.

Don't trash em, send them to me! JK

The grease works.
ktmrfs
Explorer II
Feb 04, 2019
I'm going to try the dielectric grease. If that doesn't work they are going into the garbage can. Neat idea, but I never could get mine to work consistently.
2Rad4U
Explorer III
Feb 04, 2019
I haven't had a problem with mine. Any time I refill a tank, I use this procedure.

- clean bottom of tank with paper towel
- clean sensor
- apply pea sized amount of dielectric grease to sensor
- stick on tank

It will take a little while to read the new tank as full. I usually verify it later that day or the next day.

I only use the phone app to check mine. Really nice to be able to get tank levels without touching the tanks.
Colo_Native
Explorer
Feb 04, 2019
Bob Vaughn wrote:
a couple years ago I purchased the Mopeka tank check system. I had the one with the inside monitor. It has worked fine until I replaced the batteries. Now tank 1 shows full and tank 2 shows empty and both tanks have been recently filled. When the Gateway became available I ordered one. Now the phone app shows both tanks empty.....I have done a couple of things that the trouble shooting hints said to do to no avail.....My friend bought his the same time I did mine and got so frustrated with his that he threw his in the trash. I do not want to go to that extreme.
I have emailed the company a couple of times but their suggestions do not help either....

Call the manufacture they may replace it they did mine when I had the same issue.
fj12ryder
Explorer III
Feb 03, 2019
ford truck guy wrote:
I removed my sensors, took the system off, and an done trying to figure mine out..

They worked the first year, sketchy the 2nd year, and mostly not at all the 3rd..
Ditto, I just never felt the readings were very reliable, even when they did work.
ford_truck_guy
Nomad
Feb 03, 2019
I removed my sensors, took the system off, and an done trying to figure mine out..

They worked the first year, sketchy the 2nd year, and mostly not at all the 3rd..
Bob_Vaughn
Explorer
Feb 03, 2019
marcsbigfoot20b27 wrote:
Mine do that occasionally also. It’s all about their position on the tank bottom, also the rubber can get bunched up or dislodged at the sensor. One of my sensors wires broke off at the solder joint, I repaired it.
Just try to reposition it on the flat part of the tank bottom, make sure it’s clean and no rust or anything.

Funny thing I removed the sensor, sanded the bottom of the tank and put dielectric grease and put it back on the bottom of the tank......instantly the monitor recognized it but the phone app did not......
marcsbigfoot20b
Explorer
Feb 03, 2019
Mine do that occasionally also. It’s all about their position on the tank bottom, also the rubber can get bunched up or dislodged at the sensor. One of my sensors wires broke off at the solder joint, I repaired it.
Just try to reposition it on the flat part of the tank bottom, make sure it’s clean and no rust or anything.

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