New Dometic Recall Initiated March 11, 2008
Thanks to the members who have provided info on this new one. Dometic has a new recall for refrigerators made between June 1, 2003 through September 30, 2006. Many of these are the same models as w...
Forum Discussion
I've taken mine in this past couple of weeks too. My refrig is documented/verified as being one affected by the recall.
Dometic was "by good faith, repairing and/or replacing the refrigerators." After April 1st, they no longer are replacing the entire refrigerator! The recall is ONLY for the Secondary burner housing.
After numerous calls to my RV dealership and Dometic, they still will not cover any of the charges. I got my trailer in 2002, been deployed for two years, had various orders off and on out of state, and they still will not cover my refrigerator. All because it is past the warranty of 3 years (no extended warranty documents).
But out of good faith, if you brought in your trailer prior to April 1st you were taken care of, now, I'm out of luck. All because they are not "required by law" to replace it. The recall is for the housing only.
My dealership says it will be cheaper to just buy a new refrigerator and have it installed (which will be over $1770.00). They say at least I'll get another 3 year warranty. BIG DEAL! It didn't help me last time....
I've filed a complaint with the NHTSA this morning. My next step is to contact my states Attorney General's office. I will be calling my dealership to see if they can replace it with a Norcold Refrigerator instead. I DO NOT want another Dometic ever again if I can help it. I would assume that a manufacturer that is aware of a defect (or even the possibility of one, to the extent they put out a recall) that they would take care of the consumer no matter what if they were affected. Apparently Dometic will not, even if it is a 1% probability.
Has anyone else felt this way or had this happen too??? I wish I had the time or felt comfortable to repare/replace the frig myself...
B.
Dometic was "by good faith, repairing and/or replacing the refrigerators." After April 1st, they no longer are replacing the entire refrigerator! The recall is ONLY for the Secondary burner housing.
After numerous calls to my RV dealership and Dometic, they still will not cover any of the charges. I got my trailer in 2002, been deployed for two years, had various orders off and on out of state, and they still will not cover my refrigerator. All because it is past the warranty of 3 years (no extended warranty documents).
But out of good faith, if you brought in your trailer prior to April 1st you were taken care of, now, I'm out of luck. All because they are not "required by law" to replace it. The recall is for the housing only.
My dealership says it will be cheaper to just buy a new refrigerator and have it installed (which will be over $1770.00). They say at least I'll get another 3 year warranty. BIG DEAL! It didn't help me last time....
I've filed a complaint with the NHTSA this morning. My next step is to contact my states Attorney General's office. I will be calling my dealership to see if they can replace it with a Norcold Refrigerator instead. I DO NOT want another Dometic ever again if I can help it. I would assume that a manufacturer that is aware of a defect (or even the possibility of one, to the extent they put out a recall) that they would take care of the consumer no matter what if they were affected. Apparently Dometic will not, even if it is a 1% probability.
Has anyone else felt this way or had this happen too??? I wish I had the time or felt comfortable to repare/replace the frig myself...
B.
