Forum Discussion
Admiral
Jul 24, 2008Explorer
JohnG3 wrote:
Had my kit installed today. Repair facility came to the trailer (just over 1 mile from his shop) to install the parts. Cost me $40.00 for the service call. Is that normal? Were those who took their trailers to the dealers charged labor for the install? I called Dometic to ask about the labor charge but they were already closed. Only took the mechanic about 30 minutes to make the installation.
I had my fridge fitted with the recall stuff today and asked the company owner what happens in your situation. He said Dometic supplies the parts and gives him $40 to install them. It takes him about 20 minutes to put it in since he's installed hundreds of them. In the case of park models and other rvs that can't be brought in to the shop, Dometic will reimburse him $60 for a service call above the labor to install elsewhere. Anything over that is the customer's responsibility. He takes the $60 for anything less than 10 miles from the shop and charges .50 per mile after that.
Figure your $40 overage into that scenario. I'd say you were ripped off so call him on that one!
BTW there was no charge for mine.
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