Forum Discussion
100ton
Jul 25, 2008Explorer
Stan47 wrote:
I don't like repeating myself, but in this case I will: it's time for a class-action lawsuit against Dometic.
Just about every last one of us is out some fuel money and time, and if these bum refrigerators crash out of warranty, we are just S.O.L. as far as Dometic is concerned.
After twenty years and three trailers, I am sick of seeing the product get glitzier and more expensive each year, along with a general decline in quality.
You read TL, Highways or the other publications that are essentially owned by Art Rouse's empire and they are chock full of problems getting dealers and manufacturers to stand behind their product. The RV clubs (e.g. Good Sam) are not about to do anything to police this, because they are in the loop, with these others as advertisers.
Presumably, the RV makers are going to see a downturn with the continuing rise in fuel costs. We need to send them the message that they need to start doing better with design reliability, quality, warranties and customer support. If sales are indeed shrinking, THEY WILL LISTEN.
stan47,
Sounds as if you and I (and others) are of the same mind set concerning this rip off. Check out my previous posts about Dometic.
My hopes are that once these RV manufacturer's and dealers realize that they can't move their Dometic equipped products due to this mess; they (the dealers and manufacturers) will have a "little chat" with Dometic concerning making their previous customers whole. If I were trying to sell a product outfitted with a Dometic product at this point, I would not be a "happy camper."
I know I am done with Dometic. This is not so much because their product(s) has/have a problem, but because of the way they swept it under the carpet as long as they could, causing units to fall out of warranty thereby avoiding actual repair or replacement. Additionally, Dometic didn't FIX anything; they only applied the Band-Aid in attempt to cover their rears.
Okay, I'll stop now. This is the short version of my previous rant.
See you out there,
Robert
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