Ok, first, Where can you go for answers..
Here, or other RV forums is a good start
There are a couple of "Generic" owner's manuals
The RV Book
The RV Owner's handbook
As I recall are the titles, Most RV dealers will have one or the other.
Now your 12 volt/generator issues
Is the generator a Propane or Gasoline type (or Diesel) normally on a motor home the genny runs off the main vehicle fuel tank but the pick up is at around the quarter full point so if the tank is below a quarter, No genny.
Yu said when you press the TEST switch the panel (Which is not much good for this kind of thing) shows a RED and Green for the battery.. Are this arrainged like this
Green
Red
Or like this
Batt 1 Batt 2
Green Red
(Note colors may be reversed)
On my coach I get 1,2,3 or 4 as I recall lights,, But the red one ALWYS lights.
Better is to use a DIGITAL VOLT METER (Harbor freight's 10 buck one is great) to measure battery voltage AT THE BATTERY. (HF sometimes gives them away)
On the Genny.. We need to know where the 12 volts somes from and the make/model of the genny too.