Hi enhas,
I'm sure I'm going to learn something from your post, but I'll offer what have come to learn on your topic.
Many/most stoves that are part of a low pressure (11" WC) LP gas "system", (system meaning there are other appliances running on the same gas line feeding the stove,) use a stove mounted gas regulator. The stove regulator takes the incoming 11" WC gas pressure and steps it down to 10" WC. This step down regulator helps the stove burn more even when other appliances on the same gas line operate.
For example, you are cooking at 10" WC pressure on a stove top burner. You have the burner control knob (an adjustable orifice) set to the heat you want to cook at. Then, the furnace or water heater starts up. That large LP draw makes the main tank regulator droop and then open up. A slight dip and then a spike in the LP pressure can occur when the other appliance starts and the main system pressure may go slightly down and up from 11" WC to 12" WC or slightly more, until the main tank regulator has time to adjust. And some RV main regulators will not hold a constant 11" WC, they may drift up and stay up. They should not go higher then 14" WC. With all this gas pressure moving around, your stove top burner stays "closer" to the same as the stove regulator when it works right as it is running at a slightly lower pressure to help with the dip, and it helps tune out the spikes. Thus you do not burn up your meal.
I tried to find some info on your Dometic D21 cook top. Here is the manual I found
https://www.manualslib.com/manual/1794703/Dometic-D21.html?page=7#manual Page 7 shows and states you are hooking up to a stove regulator. Not an excess flow device.
Here is a D21 for sale, and scroll through the pics to see the Seven Universe R60 stove regulator. That same R60 regulator is also used as a replacement part in the older Atwood stoves
https://reparadise.co/great-products-for-your-camper-rv-and-van-conversions/appliances/dometic-d21-cooktop/I tried to download the install manual off the Dometic site, but I keep getting a 404 error, their link must be broke.
https://www.dometic.com/en-us/outdoor/food-and-beverage/mobile-cooking/rv-and-boat-cooktops/dometic-drop-in-cooktop-138696Unless Dometic changed something with the model you have, the D21 is shown to have a stove regulator to drop the 11"WC down to 10" WC.
Something is not adding up with this response from Dometic that they told you. This one,
http://forums.trailerlife.com/index.cfm/fuseaction/thread/tid/30325772/gotomsg/30326155.cfm#30326155They never defined what "high elevation" was. 10,000 ft is often referred to as high in many instances and the air is thin that high which might mess with the LP/air mixture, but you would think the LP gas would light, but the flame be all yellow.
Searching around the web, this Dometic issue shows up, not only on your model.
A few I found
https://www.rvforum.net/threads/operating-on-propane-at-high-elevation.87986/This one had a poster state Dometic told them 4,500 ft was the limit, yet that does not show up in the install instructions.
https://www.forestriverforums.com/forums/f224/dometic-cooktop-won-t-operate-above-4500-a-218875.htmlI am not sure what the real issue is, I have had issues with that same R60 Seven Universe regulator before not regulating down to 10" WC on the Atwood range tops. In my case, it would not regulate at all. It passed what ever tank pressure was coming down the line. After 6 new regulators and 4 very upsetting calls to Dometic, I gave up on them and their tank regulators. I am at 500 ft elevation.
This sort of points to the stove regulator not working right for a reason I would really like to learn why. Suburban uses a different brand stove regulator and that may be why others have their stoves work in the range your kids camper is at, but yours does not. The Seven Universe regulator may be the issue.
Hope this helps and please report back.
John