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CJW8's avatar
CJW8
Explorer
Dec 05, 2015

Norcold 1210 doubledoor not cooling.

New RV. I've been using it for a couple of months and all has been well even when ambient temps were into the 100's. It is installed in a slide.

I woke up this AM and opened the fridge door to get something and noticed it wasn't as cold as it should be. I checked the freezer and things were thawing. I was running it on electric and it has been freezing outside at night and 50's F in the day. I put a digital temp gauge in the freezer and after an hour it read 38F. Ice cubes were mushy and there was 1/4 to 1/2" ice on the back wall.

I defrosted it and dried it out. I switched it to gas. In 8 hours it is only down to 37.3 and holding.

I read that absorption (sp) refers were less efficient at freezing ambient temperatures so I blocked off the lower vents and mounted a 60 watt bulb in the back compartment. After a couple of hours running this was it is still at 37.3 in the freezer.

I am running it on 9 which is the coldest setting. Any ideas?

19 Replies

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  • fourthclassC's avatar
    fourthclassC
    Explorer
    Jan 15, 2016
    I had a situation with a happy ending - so far. Norcold quit on Fl trip. Older unit-no warrentee. Successfully re-set control board and its been working great ever since. But I would like to upgrade to an improved control board like I did on my old dometic. Does RV mobile still exist? If not does any one know if those type of improved boards are still available. Would rather replace with one of them than a standard Norcold replacement.

    Thank you
  • CJW8's avatar
    CJW8
    Explorer
    Jan 14, 2016
    UPDATE:
    The technician couldn't get back to this until after the New Year. His preliminary conclusion before Christmas was that the cooling unit was bad but Norcold required him to follow an elaborate test procedure requiring a few days to complete. He had to do something each day and check it the next day to see the results. After the test, he determined it was a bad control board and he replaced it. It has now ran for several days at 4 deg F in the freezer and 33 deg F in the refer. Job complete. The board cost was about $200 for a Norcold brand board and I didn't even ask what the labor cost was but I'm sure it wasn't cheap. Fortunately, it is covered under warranty.
  • CJW8's avatar
    CJW8
    Explorer
    Dec 08, 2015
    Nothing to loose, I will shut it down over night and restart in the AM.
  • Old-Biscuit's avatar
    Old-Biscuit
    Explorer III
    Dec 08, 2015
    Cooling Unit Blockage
    When a cooling unit malfunctions due to a blockage, the boiler section may be too hot to touch and the absorber will be relatively cool. Any blockage reduces the free flow of the solutions and will inhibit or completely prevent proper operation.

    Leaking Cooling Unit
    If the boiler is warm and the absorber is hot this indicates that a leak has developed and the hydrogen gas has escaped. The liquid ammonia does not change to a vapor without the hydrogen gas atmosphere and circulates as a liquid.


    HOT absorber tank......hydrogen gas has leaked out. You have a crack somewhere

  • Chris_Bryant's avatar
    Chris_Bryant
    Explorer II
    Dec 08, 2015
    Do try shutting it off for a few hours and restarting it. They can get "vapor locked", and letting the pressure equalize will remedy that.
  • CJW8's avatar
    CJW8
    Explorer
    Dec 08, 2015
    In the refer I have a classical red liquid filled thermometer for refrigerators. It is hanging in the muddle of the middle shelf. In the freezer I have a digital thermometer that has a thermocouple. (I don't have to open the door to check it) I have verified both in ambient and in ice water. I am an Instrument Technician/SCADA analyst by trade, I know my instruments work. In the last 2 days the freezer has cooled to 28 F and the refer is holding at 45 F.

    I see no sighs if the dreaded yellow deposits. I am trying to make an appointment for service now. I just spoke to the local technician. He said if the accumulator tank (my term cuz that is what it looks like) is quite hot, which it is, it is back boiling and likely needs a new cooling unit. Said I could try and jar whatever is plugged in the cooling system loose by going down a bumpy road but it is unlikely to fix it.
  • dougrainer's avatar
    dougrainer
    Nomad
    Dec 06, 2015
    CJW8 wrote:
    It is not in BOS mode. Rear cooling fans are running. I went through the diagnostics screens (thanks for the link to the service manual Old-Biscuit!) and nothing jumped out at me. There is nothing more I can check and will have to get it serviced. Today freezer is 35 F and ref. is 45 F.

    The only thing I haven't tried is shutting it off for 24 hours and letting it settle. Would there be any benefit in this?


    These temps do not make sense. IF you are getting 45 in the lower refer section(that means the evap fins are 35 degrees), then you should be getting lower than 35 in the freezer. HOW are you measuring the temps? If the temps are correct, then the cooling unit is BAD. Look for the dreaded Yellow powder/stain at the lower burner area, especially behind the insulation foil pack above the burner. BUT, if the cooling unit is bad/leaker, the Recall box should have tripped. Also, IF the temps are correct a NO CO code should also have been thrown. Doug
    PS, you CANNOT use a Thermal Thermometer as a temp measuring device on a refer.
  • CJW8's avatar
    CJW8
    Explorer
    Dec 06, 2015
    What if I need that break? LOL
    I am doing the testing now.
  • Old-Biscuit's avatar
    Old-Biscuit
    Explorer III
    Dec 06, 2015
    Only benefit from shutting it down would be a 'break from messing with it'


    Did you go thru the 'cooling unit testing' pg. 65,66,67?

    Cooling unit clogged........warranty>>>
  • CJW8's avatar
    CJW8
    Explorer
    Dec 06, 2015
    It is not in BOS mode. Rear cooling fans are running. I went through the diagnostics screens (thanks for the link to the service manual Old-Biscuit!) and nothing jumped out at me. There is nothing more I can check and will have to get it serviced. Today freezer is 35 F and ref. is 45 F.

    The only thing I haven't tried is shutting it off for 24 hours and letting it settle. Would there be any benefit in this?

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I've been using it for a couple of months and all has been well even when ambient temps were into the 100's. It is installed in a slide.

I woke up this AM and opened the fridge door to get something and noticed it wasn't as cold as it should be. I checked the freezer and things were thawing. I was running it on electric and it has been freezing outside at night and 50's F in the day. I put a digital temp gauge in the freezer and after an hour it read 38F. Ice cubes were mushy and there was 1/4 to 1/2\" ice on the back wall.

I defrosted it and dried it out. I switched it to gas. In 8 hours it is only down to 37.3 and holding.

I read that absorption (sp) refers were less efficient at freezing ambient temperatures so I blocked off the lower vents and mounted a 60 watt bulb in the back compartment. After a couple of hours running this was it is still at 37.3 in the freezer.

I am running it on 9 which is the coldest setting. Any ideas?","body@stringLength":"1003","rawBody":"New RV. I've been using it for a couple of months and all has been well even when ambient temps were into the 100's. It is installed in a slide.

I woke up this AM and opened the fridge door to get something and noticed it wasn't as cold as it should be. I checked the freezer and things were thawing. I was running it on electric and it has been freezing outside at night and 50's F in the day. I put a digital temp gauge in the freezer and after an hour it read 38F. Ice cubes were mushy and there was 1/4 to 1/2\" ice on the back wall.

I defrosted it and dried it out. I switched it to gas. In 8 hours it is only down to 37.3 and holding.

I read that absorption (sp) refers were less efficient at freezing ambient temperatures so I blocked off the lower vents and mounted a 60 watt bulb in the back compartment. After a couple of hours running this was it is still at 37.3 in the freezer.

I am running it on 9 which is the coldest setting. Any ideas?","kudosSumWeight":0,"postTime":"2015-12-05T15:44:32.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1997838_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":3642},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"New RV. I've been using it for a couple of months and all has been well even when ambient temps were into the 100's. It is installed in a slide. 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{\n /* faking it; should be 33.33333333% */\n width: 25%;\n }\n\n .col-lg-8 {\n /* faking it; should be 66.66666667% */\n width: 75%;\n }\n\n .col-lg-10 {\n width: 83.33333333%;\n }\n\n .col-lg-12 {\n width: 100%;\n }\n}\n\n.pull-left {\n float: left;\n width: 100%;\n\n @media screen and (min-width: 767px) {\n float: none;\n width: auto;\n }\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n}\n\n.pad-bottom-20 {\n padding-bottom: $theme-space-base;\n}\n\n.pad-top-20 {\n padding-top: $theme-space-base;\n}\n\n.pad-top-30 {\n padding-top: calc($bootstrap-padding * 2);\n}\n\n.pad-top-40 {\n @media screen and (min-width: 992px) {\n padding-top: $theme-space-large;\n }\n}\n\n.margin-left-20 {\n @media screen and (min-width: 992px) {\n margin-left: $theme-space-base;\n }\n}\n\n.margin-top-20 {\n @media screen and (min-width: 992px) {\n margin-top: $theme-space-base;\n }\n}\n\n.text-center {\n text-align: center;\n}\n\n.text-right {\n text-align: right;\n}\n\n.text-smaller,\n.text-small {\n font-size: $theme-type-size-xsmall;\n}\n\n.text-large {\n font-size: $theme-type-size-xlarge;\n}\n\n.footer-contact {\n p {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n .text-small {\n @media screen and (max-width: 991px) {\n font-size: $theme-type-size-base;\n }\n }\n }\n\n .icon-gs-app {\n margin-right: $theme-space-base;\n max-width: 38px;\n padding-right: 2px;\n padding-top: 2px;\n\n @media screen and (min-width: 992px) {\n margin-left: 140px;\n margin-right: 0;\n }\n }\n\n .gsi-icon-phone {\n margin-bottom: -2px;\n margin-right: $theme-space-small;\n max-height: 20px;\n width: 20px;\n\n @media screen and (min-width: 992px) {\n margin-right: 0;\n }\n }\n}\n\n.footer-link {\n a,\n button {\n color: $goodsam-gray-footer;\n padding: 0 12px 0 $theme-space-small;\n }\n\n li:last-child a {\n padding-right: 0;\n }\n}\n\n.footer-top-links {\n padding-left: 0;\n list-style: none;\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n margin-bottom: $theme-space-small;\n font-size: 16px;\n\n @media screen and (max-width: 480px) {\n flex-direction: column;\n }\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n li {\n margin-bottom: $theme-space-base;\n padding: 0 $theme-space-base;\n\n @media screen and (min-width: 992px) {\n padding: 0;\n }\n }\n}\n\n.footer-top {\n border-bottom: 2px solid $goodsam-gray-400;\n display: block;\n margin: auto;\n padding-top: $theme-space-small;\n text-align: center;\n\n @media screen and (min-width: 992px) {\n text-align: left;\n }\n\n .footer-logo {\n max-height: 60px;\n max-width: 140px;\n padding: $theme-space-small;\n padding-left: 0;\n padding-top: 0;\n }\n\n .footer-list {\n display: flex;\n justify-content: center;\n align-items: center;\n list-style: none;\n margin-bottom: 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n float: right;\n }\n\n li {\n display: inline-block;\n padding: $theme-space-small $theme-space-xsmall;\n\n @media screen and (min-width: 992px) {\n border-right: 1px solid $goodsam-gray-700;\n float: left;\n padding: 0;\n\n &:last-child {\n border-right: 0;\n }\n }\n\n a,\n button {\n font-size: $theme-type-size-xsmall;\n text-transform: uppercase;\n\n @media screen and (max-width: 768px) {\n display: block;\n padding: $theme-space-small;\n }\n\n @media screen and (min-width: 992px) {\n font-size: $theme-type-size-small;\n }\n }\n\n .dropup {\n background-clip: padding-box;\n border: none;\n font-size: $theme-type-size-small;\n list-style: none;\n padding-left: 5px;\n position: relative;\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n\n &:hover {\n .dropdown-menu {\n display: block;\n }\n }\n }\n\n .footer-dropup-toggle {\n background: none;\n border: 0;\n padding: 0;\n\n .fa-angle-up {\n /* @include li-icon ($fa-var-angle-up, $pseudo: before, $size: $theme-type-size-base, $color: $goodsam-gray-footer);\n padding-left: $theme-space-xsmall;\n padding-right: $theme-space-xsmall; */\n }\n }\n\n .dropdown-menu {\n background-color: #fff;\n border-radius: 4px;\n bottom: 100%;\n margin: 2px 0 0;\n min-width: 160px;\n padding: $theme-space-xsmall 0;\n position: absolute;\n right: 0;\n\n li {\n border-right: 0;\n float: none;\n text-align: left;\n\n @media screen and (max-width: 768px) {\n display: block;\n }\n\n a {\n color: $goodsam-gray;\n display: block;\n text-transform: none;\n\n &:hover {\n outline: 5px auto -webkit-focus-ring-color;\n outline-offset: -2px;\n }\n }\n }\n }\n }\n }\n}\n\n.footer-terms {\n display: flex;\n flex-direction: column;\n justify-content: center;\n align-items: center;\n padding: $theme-space-small 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n padding: 0;\n }\n\n > .row {\n padding-bottom: $theme-space-small;\n\n @media screen and (min-width: 992px) {\n padding-bottom: $theme-space-base;\n }\n\n &.footer-terms-order-1 {\n order: 1;\n }\n\n &.footer-terms-order-2 {\n order: 2;\n }\n }\n}\n\n.footer-bottom {\n @media screen and (min-width: 992px) {\n padding-top: $theme-space-small;\n }\n\n .footer-bottom-list-center {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n float: none;\n margin: 0 auto;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n li {\n display: inline;\n padding: 0 $theme-space-base;\n\n @media screen and (min-width: 992px) {\n border-right: 1px solid $goodsam-gray-700;\n padding: 0;\n\n &:first-child a {\n padding-left: 0;\n }\n\n &:last-child {\n border-right: 0;\n\n a {\n padding-right: 0;\n }\n }\n }\n\n a {\n display: inline-block;\n font-size: $theme-type-size-small;\n padding: $theme-space-small;\n\n @media screen and (min-width: 992px) {\n display: inline;\n font-size: $theme-type-size-xsmall;\n padding: 0 12px 0 $theme-space-small;\n }\n }\n }\n }\n}\n\n.copyright {\n color: $goodsam-gray-footer;\n font-size: $theme-type-size-base;\n margin-bottom: 0;\n\n @media screen and (min-width: 992px) {\n margin-bottom: $theme-space-small;\n }\n}\n\n#gsFooterSocial,\n.gsFooterSocial {\n background: $goodsam-gray-200;\n padding: 0 calc($theme-space-small + $theme-space-xsmall);\n .footerSocialItems,\n #footerSocialItems {\n text-align: center;\n\n @media screen and (min-width: 767px) {\n text-align: left;\n }\n }\n\n .footerSocialItems ul,\n #footerSocialItems ul {\n list-style-type: none;\n margin: auto;\n padding-left: 0;\n\n li {\n display: inline;\n margin: 0 $theme-space-small;\n }\n }\n}\n","texts":{"custom.footer.col01.text.01":"Home","custom.footer.col01.url.01":"https://www.goodsam.com/","custom.footer.col01.text.02":"About Us","custom.footer.col01.url.02":"https://www.goodsam.com/about/","custom.footer.col01.text.03":"Contact Us","custom.footer.col01.url.03":"https://www.goodsam.com/contact","custom.footer.col01.text.04":"FAQ","custom.footer.col01.url.04":"https://www.goodsam.com/faq/","custom.footer.col01.text.05":"Site Map","custom.footer.col01.url.05":"https://www.goodsam.com/site-map.aspx","custom.footer.col02.text.01":"Code of Conduct","custom.footer.col02.url.01":"https://www.goodsam.com/code-of-conduct.aspx","custom.footer.col02.text.02":"Affiliate Program","custom.footer.col02.url.02":"https://www.goodsam.com/affiliate/","custom.footer.col02.text.03":"Become a Good Sam Campground","custom.footer.col02.url.03":"https://www.goodsamnetwork.com/","custom.footer.col02.text.04":"Good Sam Rewards Visa","custom.footer.col02.url.04":"https://www.goodsam.com/creditcard/","custom.footer.col02.text.05":"About Marcus Lemonis","custom.footer.col02.url.05":"https://www.goodsam.com/about-marcus-lemonis/","custom.footer.col03.text.01":"RV Sales","custom.footer.col03.url.01":"https://rv.campingworld.com/","custom.footer.col03.text.02":"RV Gear","custom.footer.col03.url.02":"https://www.campingworld.com/shop/","custom.footer.col03.text.03":"RV Maintenance & Repair","custom.footer.col03.url.03":"https://rv.campingworld.com/service/","custom.footer.col03.text.04":"Good Sam Membership & Services","custom.footer.col03.url.04":"https://www.goodsam.com/","custom.footer.col03.text.05":"Campground Solutions","custom.footer.col03.url.05":"https://campgroundsolutions.goodsam.com/","custom.footer.col04.text.01":"Helpful Articles and Tips","custom.footer.col04.url.01":"https://www.goodsam.com/article","custom.footer.col05.text.01":"Good Sam Apps","custom.footer.col05.url.01":"https://www.goodsam.com/rv-camping-apps/","custom.footer.col05.text.02":"Take Good Sam apps on your next RV Trip!","custom.footer.col05.url.02":"https://www.goodsam.com/rv-camping-apps/","custom.footer.col06.text.01":"Customer Service Phone Number:","custom.footer.col06.phone.number":"866-205-7451","custom.footer.col06.text.02":"Club contact number 866-205-7451","custom.footer.col06.url.02":"tel:866-205-7451","custom.footer.row01.logo.text":"Good Sam Home","custom.footer.row01.text.01":"Blog","custom.footer.row01.url.01":"http://blog.goodsam.com/","custom.footer.row01.text.02":"Careers","custom.footer.row01.url.02":"https://www.campingworldcareers.com/","custom.footer.row01.text.03":"Contact Us","custom.footer.row01.text.toggle":"Click to expand","custom.footer.row01.text.04":"Good Sam","custom.footer.row01.url.04":"https://www.goodsam.com/contact/","custom.footer.row01.text.05":"Camping World","custom.footer.row01.url.05":"https://www.campingworld.com/contact/","custom.footer.row01.text.06":"RV Sales","custom.footer.row01.url.06":"https://rv.campingworld.com/contact","custom.footer.row02.text.01":"Privacy Policy","custom.footer.row02.url.01":"https://www.goodsam.com/privacy-policy.aspx","custom.footer.row02.text.02":"California Privacy Rights","custom.footer.row02.url.02":"https://www.goodsam.com/privacy-policy.aspx#calinevada","custom.footer.row02.text.03":"Investor Relations","custom.footer.row02.url.03":"http://investor.campingworld.com","custom.footer.row02.text.04":"Terms of Use","custom.footer.row02.url.04":"https://www.goodsam.com/terms.aspx","custom.footer.row02.text.05":"Accessibility Commitment","custom.footer.row02.url.05":"https://www.goodsam.com/accessibility-commitment.aspx","custom.footer.row02.text.06":"Team Member Assistance","custom.footer.row02.url.06":"https://www.goodsam.com/helping-hand","custom.footer.social.facebook.text":"Facebook","custom.footer.social.facebook.url":"https://www.facebook.com/GoodSam","custom.footer.social.twitter.text":"Twitter","custom.footer.social.twitter.url":"https://twitter.com/GoodSam","custom.footer.social.youtube.text":"YouTube","custom.footer.social.youtube.url":"https://www.youtube.com/user/goodsamrvers","custom.footer.social.instagram.text":"Instagram","custom.footer.social.instagram.url":"https://www.instagram.com/goodsam/?hl=en","custom.footer.social.pinterest.text":"Pinterest","custom.footer.social.pinterest.url":"https://www.pinterest.com/goodsam/","custom-community-footer-copyright.text":"© {0} Good Sam Enterprises, LLC. All rights reserved."},"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.CustomFooter","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_CustomFooter_footer-wrapper_hp49n_21 {\n background: #474442;\n\n a {\n color: #dfdfdf;\n font-weight: 100;\n\n &:focus,\n &:hover {\n color: #dfdfdf;\n }\n }\n}\n.custom_widget_CustomFooter_sr-only_hp49n_34 {\n position: absolute;\n width: 0.0625rem;\n height: 0.0625rem;\n margin: -0.0625rem;\n padding: 0;\n overflow: hidden;\n clip: rect(0, 0, 0, 0);\n border: 0;\n}\n.custom_widget_CustomFooter_footer_hp49n_21 {\n line-height: 1.25rem;\n /* margin-left: auto;\n\tmargin-right: auto;\n\tpadding-left: $bootstrap-padding;\n\tpadding-right: $bootstrap-padding; */\n}\n.custom_widget_CustomFooter_container_hp49n_52 {\n margin-left: auto;\n margin-right: auto;\n max-width: 73.125rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n}\n.custom_widget_CustomFooter_row_hp49n_60 {\n /* HOTFIX - PSDS-32115 - Remove negative margins to fix mobile display */\n\n &::after {\n clear: both;\n }\n\n &::after,\n &::before {\n content: ' ';\n display: table;\n }\n}\n.custom_widget_CustomFooter_col_hp49n_74 {\n float: left;\n min-height: 0.0625rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n position: relative;\n}\n.custom_widget_CustomFooter_col-xs-10_hp49n_82,\n.custom_widget_CustomFooter_col-sm-10_hp49n_83 {\n width: 83.33333333%;\n}\n.custom_widget_CustomFooter_col-xs-12_hp49n_87,\n.custom_widget_CustomFooter_col-sm-4_hp49n_88,\n.custom_widget_CustomFooter_col-sm-12_hp49n_89,\n.custom_widget_CustomFooter_col-md-2_hp49n_90,\n.custom_widget_CustomFooter_col-md-8_hp49n_91,\n.custom_widget_CustomFooter_col-md-10_hp49n_92,\n.custom_widget_CustomFooter_col-md-12_hp49n_93,\n.custom_widget_CustomFooter_col-lg-2_hp49n_94,\n.custom_widget_CustomFooter_col-lg-8_hp49n_95,\n.custom_widget_CustomFooter_col-lg-12_hp49n_96 {\n width: 100%;\n}\n@media screen and (min-width: 767px) {\n .custom_widget_CustomFooter_col-md-2_hp49n_90 {\n width: 16.66666667%;\n }\n\n .custom_widget_CustomFooter_col-md-8_hp49n_91 {\n width: 66.66666667%;\n }\n\n .custom_widget_CustomFooter_col-md-10_hp49n_92 {\n width: 83.33333333%;\n }\n\n .custom_widget_CustomFooter_col-md-12_hp49n_93 {\n width: 100%;\n }\n}\n@media screen and (min-width: 992px) {\n .custom_widget_CustomFooter_col-lg-2_hp49n_94 {\n width: 16.66666667%;\n }\n\n .custom_widget_CustomFooter_col-lg-4_hp49n_123 {\n /* faking it; should be 33.33333333% */\n width: 25%;\n }\n\n .custom_widget_CustomFooter_col-lg-8_hp49n_95 {\n /* faking it; should be 66.66666667% */\n width: 75%;\n }\n\n .custom_widget_CustomFooter_col-lg-10_hp49n_133 {\n width: 83.33333333%;\n }\n\n .custom_widget_CustomFooter_col-lg-12_hp49n_96 {\n width: 100%;\n }\n}\n.custom_widget_CustomFooter_pull-left_hp49n_142 {\n float: left;\n width: 100%;\n\n @media screen and (min-width: 767px) {\n float: none;\n width: auto;\n }\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n}\n.custom_widget_CustomFooter_pad-bottom-20_hp49n_156 {\n padding-bottom: 1.25rem;\n}\n.custom_widget_CustomFooter_pad-top-20_hp49n_160 {\n padding-top: 1.25rem;\n}\n.custom_widget_CustomFooter_pad-top-30_hp49n_164 {\n padding-top: calc(0.9375rem * 2);\n}\n.custom_widget_CustomFooter_pad-top-40_hp49n_168 {\n @media screen and (min-width: 992px) {\n padding-top: 2.5rem;\n }\n}\n.custom_widget_CustomFooter_margin-left-20_hp49n_174 {\n @media screen and (min-width: 992px) {\n margin-left: 1.25rem;\n }\n}\n.custom_widget_CustomFooter_margin-top-20_hp49n_180 {\n @media screen and (min-width: 992px) {\n margin-top: 1.25rem;\n }\n}\n.custom_widget_CustomFooter_text-center_hp49n_186 {\n text-align: center;\n}\n.custom_widget_CustomFooter_text-right_hp49n_190 {\n text-align: right;\n}\n.custom_widget_CustomFooter_text-smaller_hp49n_194,\n.custom_widget_CustomFooter_text-small_hp49n_194 {\n font-size: 0.75rem;\n}\n.custom_widget_CustomFooter_text-large_hp49n_199 {\n font-size: 1.25rem;\n}\n.custom_widget_CustomFooter_footer-contact_hp49n_203 {\n p {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n .custom_widget_CustomFooter_text-small_hp49n_194 {\n @media screen and (max-width: 991px) {\n font-size: 1rem;\n }\n }\n }\n\n 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fridge not 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Norcold 1210 doubledoor not cooling.","moderationData":{"__ref":"ModerationData:moderation_data:1997857"},"body":"I had a situation with a happy ending - so far. Norcold quit on Fl trip. Older unit-no warrentee. Successfully re-set control board and its been working great ever since. But I would like to upgrade to an improved control board like I did on my old dometic. Does RV mobile still exist? If not does any one know if those type of improved boards are still available. Would rather replace with one of them than a standard Norcold replacement.

Thank you","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2016-01-15T05:25:41.000-08:00","lastPublishTime":"2016-01-15T05:25:41.000-08:00","metrics":{"__typename":"MessageMetrics","views":789},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:TechnicalIssues/message:1997838/message:1997857","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:1997856":{"__typename":"ModerationData","id":"moderation_data:1997856","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1997856":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:526"},"id":"message:1997856","revisionNum":1,"uid":1997856,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalIssues"},"parent":{"__ref":"ForumTopicMessage:message:1997838"},"conversation":{"__ref":"Conversation:conversation:1997838"},"subject":"Re: Norcold 1210 doubledoor not cooling.","moderationData":{"__ref":"ModerationData:moderation_data:1997856"},"body":"UPDATE:
The technician couldn't get back to this until after the New Year. His preliminary conclusion before Christmas was that the cooling unit was bad but Norcold required him to follow an elaborate test procedure requiring a few days to complete. He had to do something each day and check it the next day to see the results. After the test, he determined it was a bad control board and he replaced it. It has now ran for several days at 4 deg F in the freezer and 33 deg F in the refer. Job complete. The board cost was about $200 for a Norcold brand board and I didn't even ask what the labor cost was but I'm sure it wasn't cheap. Fortunately, it is covered under warranty.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2016-01-14T15:32:36.000-08:00","lastPublishTime":"2016-01-14T15:32:36.000-08:00","metrics":{"__typename":"MessageMetrics","views":787},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:TechnicalIssues/message:1997838/message:1997856","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:1997855":{"__typename":"ModerationData","id":"moderation_data:1997855","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1997855":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:526"},"id":"message:1997855","revisionNum":1,"uid":1997855,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalIssues"},"parent":{"__ref":"ForumTopicMessage:message:1997838"},"conversation":{"__ref":"Conversation:conversation:1997838"},"subject":"Re: Norcold 1210 doubledoor not cooling.","moderationData":{"__ref":"ModerationData:moderation_data:1997855"},"body":"Nothing to loose, I will shut it down over night and restart in the AM.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"71","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-12-08T12:15:54.000-08:00","lastPublishTime":"2015-12-08T12:15:54.000-08:00","metrics":{"__typename":"MessageMetrics","views":787},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:TechnicalIssues/message:1997838/message:1997855","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Rank:rank:40":{"__typename":"Rank","id":"rank:40","position":31,"name":"Explorer III","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:11932":{"__typename":"User","id":"user:11932","uid":11932,"login":"Old-Biscuit","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2009-06-20T20:19:16.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-11.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:40"},"entityType":"USER","eventPath":"community:feyqc97479/user:11932"},"ModerationData:moderation_data:1997854":{"__typename":"ModerationData","id":"moderation_data:1997854","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1997854":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:11932"},"id":"message:1997854","revisionNum":1,"uid":1997854,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalIssues"},"parent":{"__ref":"ForumTopicMessage:message:1997838"},"conversation":{"__ref":"Conversation:conversation:1997838"},"subject":"Re: Norcold 1210 doubledoor not cooling.","moderationData":{"__ref":"ModerationData:moderation_data:1997854"},"body":"Cooling Unit Blockage
When a cooling unit malfunctions due to a blockage, the boiler section may be too hot to touch and the absorber will be relatively cool. Any blockage reduces the free flow of the solutions and will inhibit or completely prevent proper operation.

Leaking Cooling Unit
If the boiler is warm and the absorber is hot this indicates that a leak has developed and the hydrogen gas has escaped. The liquid ammonia does not change to a vapor without the hydrogen gas atmosphere and circulates as a liquid.


HOT absorber tank......hydrogen gas has leaked out. You have a crack somewhere

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I see no sighs if the dreaded yellow deposits. I am trying to make an appointment for service now. I just spoke to the local technician. He said if the accumulator tank (my term cuz that is what it looks like) is quite hot, which it is, it is back boiling and likely needs a new cooling unit. Said I could try and jar whatever is plugged in the cooling system loose by going down a bumpy road but it is unlikely to fix it.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-12-08T10:20:56.000-08:00","lastPublishTime":"2015-12-08T10:20:56.000-08:00","metrics":{"__typename":"MessageMetrics","views":787},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:TechnicalIssues/message:1997838/message:1997852","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:39":{"__typename":"Rank","id":"rank:39","position":29,"name":"Nomad","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:50968":{"__typename":"User","id":"user:50968","uid":50968,"login":"dougrainer","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2007-06-11T11:48:09.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-1.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:39"},"entityType":"USER","eventPath":"community:feyqc97479/user:50968"},"ModerationData:moderation_data:1997851":{"__typename":"ModerationData","id":"moderation_data:1997851","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1997851":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:50968"},"id":"message:1997851","revisionNum":1,"uid":1997851,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalIssues"},"parent":{"__ref":"ForumTopicMessage:message:1997838"},"conversation":{"__ref":"Conversation:conversation:1997838"},"subject":"Re: Norcold 1210 doubledoor not cooling.","moderationData":{"__ref":"ModerationData:moderation_data:1997851"},"body":"
CJW8 wrote:
It is not in BOS mode. Rear cooling fans are running. I went through the diagnostics screens (thanks for the link to the service manual Old-Biscuit!) and nothing jumped out at me. There is nothing more I can check and will have to get it serviced. Today freezer is 35 F and ref. is 45 F.

The only thing I haven't tried is shutting it off for 24 hours and letting it settle. Would there be any benefit in this?


These temps do not make sense. IF you are getting 45 in the lower refer section(that means the evap fins are 35 degrees), then you should be getting lower than 35 in the freezer. HOW are you measuring the temps? If the temps are correct, then the cooling unit is BAD. Look for the dreaded Yellow powder/stain at the lower burner area, especially behind the insulation foil pack above the burner. BUT, if the cooling unit is bad/leaker, the Recall box should have tripped. Also, IF the temps are correct a NO CO code should also have been thrown. Doug
PS, you CANNOT use a Thermal Thermometer as a temp measuring device on a refer.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-12-06T12:57:39.000-08:00","lastPublishTime":"2015-12-06T12:57:39.000-08:00","metrics":{"__typename":"MessageMetrics","views":780},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:TechnicalIssues/message:1997838/message:1997851","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:1997850":{"__typename":"ModerationData","id":"moderation_data:1997850","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1997850":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:526"},"id":"message:1997850","revisionNum":1,"uid":1997850,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalIssues"},"parent":{"__ref":"ForumTopicMessage:message:1997838"},"conversation":{"__ref":"Conversation:conversation:1997838"},"subject":"Re: Norcold 1210 doubledoor not cooling.","moderationData":{"__ref":"ModerationData:moderation_data:1997850"},"body":"What if I need that break? LOL
I am doing the testing now.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"60","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-12-06T12:32:08.000-08:00","lastPublishTime":"2015-12-06T12:32:08.000-08:00","metrics":{"__typename":"MessageMetrics","views":787},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:TechnicalIssues/message:1997838/message:1997850","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:1997849":{"__typename":"ModerationData","id":"moderation_data:1997849","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1997849":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:11932"},"id":"message:1997849","revisionNum":1,"uid":1997849,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalIssues"},"parent":{"__ref":"ForumTopicMessage:message:1997838"},"conversation":{"__ref":"Conversation:conversation:1997838"},"subject":"Re: Norcold 1210 doubledoor not cooling.","moderationData":{"__ref":"ModerationData:moderation_data:1997849"},"body":"Only benefit from shutting it down would be a 'break from messing with it'


Did you go thru the 'cooling unit testing' pg. 65,66,67?

Cooling unit clogged........warranty>>>","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"188","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-12-06T11:33:31.000-08:00","lastPublishTime":"2015-12-06T11:33:31.000-08:00","metrics":{"__typename":"MessageMetrics","views":789},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:TechnicalIssues/message:1997838/message:1997849","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:1997848":{"__typename":"ModerationData","id":"moderation_data:1997848","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1997848":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:526"},"id":"message:1997848","revisionNum":1,"uid":1997848,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalIssues"},"parent":{"__ref":"ForumTopicMessage:message:1997838"},"conversation":{"__ref":"Conversation:conversation:1997838"},"subject":"Re: Norcold 1210 doubledoor not cooling.","moderationData":{"__ref":"ModerationData:moderation_data:1997848"},"body":"It is not in BOS mode. Rear cooling fans are running. I went through the diagnostics screens (thanks for the link to the service manual Old-Biscuit!) and nothing jumped out at me. There is nothing more I can check and will have to get it serviced. Today freezer is 35 F and ref. is 45 F.

The only thing I haven't tried is shutting it off for 24 hours and letting it settle. Would there be any benefit in 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