Norcold 2118 problems?
On my Momentum 328 the Norcold reefer didn't work from day 1. Took it in and they replaced the cooling unit and the best it does set on 9 is 10 degrees in the freezer and 47 in the fridge! Another bad...
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You refrigerator should be below 40 for safe food storage. Freezers down to at least 10 degrees, closer to 0 is better. We have a norcold -different model so setting different, but with it set mid-way on the temperature choices, refrigerator is 34-35 degrees and freezer about 5 degrees. And, it's 18 years old. It will not keep ice cream though unless it's turned all the way to the coldest setting and then the fins frost and freeze - so we don't buy ice cream very often. Did they check to see if the cooling fans outside are working? Ours went out and it raised the refrigerator temp by 10-15 degrees. Something is not right.
